Fax to mail

[Youcef]

Hello, 

I would like to receive a fax on the e-email filled on the user part. Is it possible to do this on the sipxecs ? if yes is there a special configuration to activate ?

what kind of files permitted on the fax (.pdf  for example) ?

Is there a document or a wiki that explain the configuration?

Thanks

Cordialy

[jeffrey....@gmail.com]

Are you using the internal voice mail or Exchange Unified Messaging?  The internal voice mail supports fax to email as a built in feature.  If you are using Exchange, we need to talk.

[Todd Hodgen]

Sending again as I didn’t do a reply all ---

 

Yousef,

 

T.38 faxing is supported.  Under each user tab, there is a unified messaging link.  If you go to the tab, there is fax capability that can be enabled.   The simplest method is to give the DID number you will use for the fax as the extension number in the fax section.  Once that is done, any calls to that fax number will cause a default PDF to be forwarded to the email address you have assigned for that Unified messaging.  Be sure to have an email address with attachments selected.

 

You can change it to TIFF in configurations as well – globally.  It’s under the System/Voicemail tab.

 

 

Todd R. Hodgen

President / Founder

Sound IP Telecom

http://SIPTelecom.systems

206-432-4344 - Direct

206-390-4689 - Cell

 

Your Puget Sound Telcom Partner

 

Do you Like Snow, Rain, Sleet, Hail, Thunder, Lightning?

If you do, then you will love the Cloud!

 

We appreciate your business referrals!

A Division of Misiu Systems LLC

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[Youcef]

Hi Jeffrey,
Thanks for your answer.
I m using an external Exchange  voicemail server.
Can you explain me the procedure to follow in order to configure fax to mail.
Is the a document or a wiki that explaine the steps ?

Cordialy and thanks

[jeffrey....@gmail.com]

I'm sure that you are aware that starting with Exchange 2010 and Exchange 2013 Microsoft expects to use a third party to handle faxing.  I spent many frustrating months trying to get Exchange 2013 UM to receive faxes in a sipXecs environment.

I did finally get a working solution.  In my environment, i'm using an AudioCodes Mediant 1000 to handle the incoming PRI.  The Mediant is only setup to use G.711 codecs by default.  It will happily switch to T.38 faxing when requested, it just will not advertise it as an initial codec.

I'm not using outbound faxing at this time, just receiving faxes.  Our folks still like to print things out, slap it on the glass and punch buttons to send faxes.

So, first you need to enable faxing on Exchange.  Microsoft has  a good article to set this up.  https://technet.microsoft.com/en-us/library/ee633468%28v=exchg.150%29.aspx

In the step where one specifies the fax server, Set-UMMailboxPolicy MyUMMailboxPolicy -AllowFax $true -FaxServerURI "sip:faxserver.abc.com:5060;transport=tcp", this will be the name of a new internal fax server running Hylafax.  

Next, a new Hylafax server will need to be built.  The only working solution I found was to use a project called GoFax.IP.  It can be found here: https://github.com/gonicus/gofaxip

Follow the instructions they have on their site to build the Hylafax server.

In my case, we use four digit extensions.  The file /etc/hylafax/FaxDispatch will reflect the four digit extensions as they are transferred over from Exchange.  Here is an example:

case "$CALLID3" in

        2690)

                SENDTO="hr...@abc.com"

                ;;

Once it is all up and going, if a T.38 fax is received by Exchange UM, it will detect it and transfer the call over to the GoFax.IP box with Hylafax.  It has some great features too, it will attempt to OCR the document which makes the resulting e-mail text searchable.

If one would like to specify an inbound only fax number which doesn't go through Exchange, a little more config is needed in sipX.  First create an unmanaged gateway.  There isn't anything too special about it, just list the IP address of the GoFax.IP server.  

Next, for each inbound fax number create a custom dial plan dial plan.  In my shop, the dialed number is four digits and 0 digits, and the resulting call dials the same number and appends nothing.  It uses the gateway that is defined above.

Generally that is it, there may be a little more configuration for your environment. 

Hopefully this helps!

- Jeff

[Michael Picher]

This would be great in the wiki!

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[jeffrey....@gmail.com]

It would, man I fought this thing for a year!  Do we have a Wiki up for sipXconn yet?

[Michael Picher]

Yes.... same database server were fighting with wrt jira...  I've copied over a lot of context that ezuce had copyright to.

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[pmkr...@gmail.com]

Jeff - I just tested BLA with 14.04 update 4 today and it looks stable. Avoid Polycom firmware 4.1.8 and above - there is an issue with BLA and phantom red light appearing for the person answering a BLA-enabled extension.

Am trying to get Polycom to respond to this issue ...

Peter

[Michael Picher]

Jeffrey,

A new page under this page: http://wiki.sipxcom.org/display/sipXcom/Information+Technology+Related

would make the most sense, if you'd like to add that info.

Thanks,

  Mike

[Jeff Roberson]

Thanks, I saw that the Wiki was up!  I'd be happy to write a better page on using GoFax.IP/Hylafax/Exchange UM.  

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[jeffrey....@gmail.com]

I know you guys have been crazy-busy as of late, but when you get a chance if you could give me permissions to create a page, I can develop the fax to email using Exchange UM page.