ShinyApp deployed successfully, running per dashboard, but url opens browser page with only 'ERROR: Command failed (1)'

[Michael O'Dell]

Hi,

I am new to R, RStudio, Shiny, and ShinyApps and have no idea how to debug my problem. 

I can run my ShinyApp locally and successfully deploy it (using the Deploy button in R Studio). My dashboard in ShinyApp.io says that it is running, but I get an error, ERROR: Command failed (1), when following the URL to the app in a browser.

Here is the deployment output in R Studio:

Preparing to deploy application...DONE

Uploading application bundle...DONE

Deploying application: 15950...

Waiting for task: 661018

  building: Parsing manifest

  building: Building package: stringr (0.6.2)

  building: Building package: xtable (1.7-3)

  building: Building package: yaml (2.1.13)

  building: Building package: caTools (1.17)

  building: Building package: digest (0.6.4)

  building: Building package: memoise (0.2.1)

  building: Building package: wc14goals (1.0)

  building: Building package: htmltools (0.2.4)

  building: Building package: lattice (0.20-29)

  building: Building package: RCurl (1.95-4.1)

  building: Building package: httr (0.3)

  building: Building package: RJSONIO (1.2-0.2)

  building: Building package: Rcpp (0.11.1)

  building: Building package: plyr (1.8.1)

  building: Building package: rCharts (0.4.5)

  building: Building package: httpuv (1.3.0)

  building: Building package: devtools (1.5)

  building: Building package: shiny (0.10.0)

  building: Pushing image: 32659

  deploying: Starting 1 instance(s)

  rollforward: Activating new instances

  success: Stopping old instances

Application successfully deployed to http://mpodell.shinyapps.io/goal_inspector

ShinyApps deployment completed: http://mpodell.shinyapps.io/goal_inspector 

ui.R and server.R can be found here:

https://github.com/mpodell/goal_inspector

system info:

1        sysname  Darwin

2        release    13.3.0

3        version    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

browser info:

safari                Version 7.0.5 (9537.77.4)

I have tried increasing the instance size to no effect:

> shinyapps::configureApp("goal_inspector", size="medium")

Preparing to deploy application...DONE

Deploying application: 15950...

Waiting for task: 663993

  deploying: Starting 1 instance(s)

  rollforward: Activating new instances

  terminating: Stopping old instances

Application successfully deployed to http://mpodell.shinyapps.io/goal_inspector

Any suggestions would be appreciated.

Thanks,

-Mike

[Michael O'Dell]

> sessionInfo()

R version 3.1.0 (2014-04-10)

Platform: x86_64-apple-darwin13.1.0 (64-bit)

locale:

[1] en_US.UTF-8/en_US.UTF-8/en_US.UTF-8/C/en_US.UTF-8/en_US.UTF-8

attached base packages:

[1] stats     graphics  grDevices utils     datasets  methods   base     

other attached packages:

[1] wc14goals_1.0 devtools_1.5  rCharts_0.4.5 shiny_0.10.0 

loaded via a namespace (and not attached):

 [1] bitops_1.0-6     caTools_1.17     digest_0.6.4     evaluate_0.5.5   grid_3.1.0      

 [6] htmltools_0.2.4  httpuv_1.3.0     httr_0.3         lattice_0.20-29  memoise_0.2.1   

[11] parallel_3.1.0   plyr_1.8.1       Rcpp_0.11.1      RCurl_1.95-4.1   RJSONIO_1.2-0.2 

[16] shinyapps_0.3.55 stringr_0.6.2    tools_3.1.0      whisker_0.3-2    xtable_1.7-3    

[21] yaml_2.1.13     

[Tareef Kawaf]

Michael,

Apologies for the complete lack of visibility into the error you are getting.  It is a problem we hope to have solved in the next two weeks. 

Would it be possible for you to share your code with us?  Is it possible that you have some data that you are loading which you are referring to in an absolute path instead of relative paths to the directory with your application?

-Tareef

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[Michael O'Dell]

Tareef,

thanks for the reply. 

All my code is on github. I will paste it here if you want but server.R is 200 lines long and ui.R is 70. The code repo is here:

https://github.com/mpodell/goal_inspector

it loads data from a R package I created--also on github:

https://github.com/mpodell/wc14goals

There is no reference to any paths in the ui.R or server.R code. 

The only other thing that I can think of is that when deploying the ShinyApp, the readme.md file is in the same directory as the ui.R and server.R, could that somehow have an effect?

-Mike

[Michael O'Dell]

just tried re deploying with readme.md removed from directory--only ui.R and server.R in the working directory. Still no joy. same error: command failed (1)

-Mike

[Michael O'Dell]

OK, 

poster on another thread pointed out my problem. I had included the install_github( 'wc14goals', 'mpodell' ) call in my server.R and ui.R files deployed to ShinyApp.io.

The proper way to do it is to install the github package locally with the latest version of devtools  (v. 1.5 as of this writing) and including only the library (package) and data(package) commands in my server.R and ui.R files. Removing the install_github command fixed the problem.

-Mike