[Resolved] Service Outage

46 views
Skip to first unread message

Andy Kipp

unread,
Oct 15, 2014, 8:03:30 AM10/15/14
to shinyap...@googlegroups.com
ShinyApps Users,

This morning's outage that affected application loading and deploying/terminating of applications has been resolved. We have corrected the problem so things should be back to normal. Please report any other issues that you see.

Sorry for the inconvenience, and thanks for using ShinyApps.

-Andy

john...@operamail.com

unread,
Oct 15, 2014, 8:13:33 AM10/15/14
to shinyap...@googlegroups.com
Thanks for the update.  I have an app that is still on spark at: http://spark.rstudio.com/johnpaul/Water/ 

Yesterday at around the same time that shinyapps.io went down it stated giving me this message:

The application failed to start.

The application exited during initialization.

Error in library(lattice) : there is no package called ‘lattice’ Calls: runApp ... eval -> source -> withVisible -> eval -> eval -> library Execution halted

 The app has worked fine for many months and has had not recent updates - could this be a related issue?

Thanks.

Andy Kipp

unread,
Oct 15, 2014, 8:20:13 AM10/15/14
to john...@operamail.com, shinyap...@googlegroups.com
John,

spark and ShinyApps are unrelated services, so this issue is not related. FWIW, spark is deprecated server that will be shutdown in the future. Is there a reason you could not move your application to ShinyApps?

-Andy

--
You received this message because you are subscribed to the Google Groups "ShinyApps Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to shinyapps-use...@googlegroups.com.
To post to this group, send email to shinyap...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/shinyapps-users/e5745454-ed59-4ee3-a66f-6e0f5fcbd397%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

john...@operamail.com

unread,
Oct 15, 2014, 8:27:17 AM10/15/14
to shinyap...@googlegroups.com, john...@operamail.com
I plan on moving the app off of spark, but I am in the process of updating it to R 3.1 - it is currently still in R 2.14, and I am also taking the time to do some other updating. 

Thanks

JP 

maja zaloznik

unread,
Oct 15, 2014, 3:23:40 PM10/15/14
to shinyap...@googlegroups.com
Hi, not sure if this is related, but I'm having problems of a "404 page not available" nature. Deployed my VHLSS app no problem, it worked for a minute or so, then stopped. I tried redeploying, terminating and redeploying, but to no avail.. Anything else I should try?
Thanks!
Maja. 

Tareef Kawaf

unread,
Oct 15, 2014, 3:28:01 PM10/15/14
to maja zaloznik, shinyap...@googlegroups.com
Maja,
Could you send us the URL to your application please?

-Tareef

--
You received this message because you are subscribed to the Google Groups "ShinyApps Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to shinyapps-use...@googlegroups.com.
To post to this group, send email to shinyap...@googlegroups.com.

maja zaloznik

unread,
Oct 15, 2014, 4:09:23 PM10/15/14
to Tareef Kawaf, shinyap...@googlegroups.com
Hi Tareef, thanks for your quick reply!

I just got home and checked it again and it seems to be working fine now. 
For the record it is https://maja.shinyapps.io/VHLSS/.
Thing is, I am planning on using it in a presentation and am a bit worried the same thing might happen again? So it would be nice to know what happened, especially if it was something I did ;) (I had tried the showLogs() function after and saw an entry "Execution halted" - unfortunately I didn't save the log...)
Great job by the way, this is an amazing platform you're running!

Maja
Reply all
Reply to author
Forward
0 new messages