downloadHandler not working with shinyapps.io

[Thomas Lin Pedersen]

I have a shiny app hosted at ShinyApps.io which works fine when running locally, but have trouble with downloadHandler functionality on the shinyapps.io side. When I click on the link I get a Not Found error.

An example of a downloadHandler that is to working properly is: 

    output$exampleDownload <- downloadHandler(

        filename = 'Pangenome.csv',

        content = function(file) {

            exampleFile <- system.file('extdata', 'exampleData.csv', package = 'PanVizGenerator')

            file.copy(from=exampleFile, to=file)

        }

    )

As you can see it is not rocket science going on within the function...

The app is hosted on https://thomas.shinyapps.io/PanVizGenerator/ and is based on the server.R file residing in the thomasp85/PanVizGenerator GitHub repository. I would be happy to receive any pointers for my troubleshooting.

best

Thomas

[Thomas Lin Pedersen]

After testing it (on OS X) - the problem does not occur in Chrome, but in Safari and Firefox. The fact that it is browser specific is even more baffling (Safari and Firefox works fine when running local)...

[Winston Chang]

It works fine for me in Chrome and Firefox. Is it still a problem for you?

-Winston

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[Thomas Dybdal Pedersen]

I've been in direct contact with Andy about this and forgot to post an update. The problem related to a custom html file where the download link missed the target="_blank" attribute, which messes things up in certain browsers.

/Thomas

[Mathilde Bateson]

Hello 

I have the same problem with my app hosted at ShinyApps.io...

https://institut-hypercube.shinyapps.io/IHCCubeV4/

 My DownloadHandler also works fine locally, works with Chrome but not with Safari of Firefox

I didn't understand Thomas' response... Is there a workaround so that it it works on all 3 browsers ?

Thanks !

[Andy Kipp]

Mathilde,

Which link is not working?

-Andy

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