No scheduled mail is going out in v 8.9.2

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Rick Grunwald

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May 9, 2021, 2:21:45 PM5/9/21
to Jonathan Perry-Houts, Jonathan Kamens - Send Later SUPPORT, send-lat...@googlegroups.com

I did  a lot of troubleshooting in Thunderbird before I found this

I was not getting copies of anything in the sent folder. I looked further and NO scheduled mail has gone out since installing 8.9.2. If I send immediately everything works as expected

I found all the mail in the outbox and nothing will send it from there - even the File/send messages in outbox is grayed out

I even killed the outbox in the profile folder with Tbird closed of course then opened the prog and no joy

I am not sure whether this is a SendLater issue ... I installed one other extension [manually sort folders] I can't be sure of what is causing this as it started a couple of days ago and I did not catch it right away

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Jonathan Kamens

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May 10, 2021, 2:30:16 PM5/10/21
to Rick Grunwald, Jonathan Perry-Houts, send-lat...@googlegroups.com

This is almost certainly the fault of Manually Sort Folders. See this comment in Bugzilla for a fix.

Rick Grunwald

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May 11, 2021, 1:00:13 PM5/11/21
to Jonathan Perry-Houts, Jonathan Kamens - Send Later SUPPORT, send-lat...@googlegroups.com

I did  a lot of troubleshooting in Thunderbird before I found this

I was not getting copies of anything in the sent folder. I looked further and NO scheduled mail has gone out since installing 8.9.2. If I send immediately everything works as expected

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Rick

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May 11, 2021, 1:00:19 PM5/11/21
to send-lat...@googlegroups.com, Jonathan Kamens, Rick Grunwald, Jonathan Perry-Houts

I had that uneducated suspicion but removing it did not help (I just read the link to bugzilla)

Jonathan provided a link for manually restoring it and that worked for me

Thanks!

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Alpha Dog Transcriptions

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May 14, 2021, 11:18:38 AM5/14/21
to Send Later Users
I've been following this post as I have also had this exact same issue. Jonathan, would you send me the link to manually restore when you have a moment? Thanks so much!
~Whitney

Rick

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May 14, 2021, 11:41:14 AM5/14/21
to send-lat...@googlegroups.com, Alpha Dog Transcriptions

Here it is. What he calls the "registry" is really the about:config editor

https://github.com/Extended-Thunder/send-later/issues/292#issuecomment-779494220

Jonathan Perry-Houts

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May 14, 2021, 11:44:24 AM5/14/21
to send-lat...@googlegroups.com

Ah, sorry I didn't realize that the thread had moved off this list.

The solution came from another user who had a similar problem related to migrating their profile to a new computer. It turned out that they had at some point removed an account from their profile which had previously been marked as the "primary" account, so Thunderbird effectively had no primary account. It turns out that's a prerequisite for the outbox mechanism working at all, so Thunderbird had disabled the outbox entirely.

The fix is described here: https://github.com/Extended-Thunder/send-later/issues/292#issuecomment-779494220

Let me know if that doesn't solve it for you.

Best,
-Jonathan

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