That Guy,
Thanks very much for your reply and feedback.
When I installed Tesseract, I selected the default
English as the language. Also, at the beginning of
the intall process, it asks for which components to
install, and I checked off "language data", so I'm
pretty confident that the necessary English language
files have been installed.
The captcha image was saved as a .png file, and I can
open it with Microsoft Paint program. In addition, inside
my Python program I was able to open the captcha image file
without any errors, so I think it's safe to eliminate
any format or permission problems with the input captcha file.
Do you have any other suggestions for debugging this problem?
Thank you,
Peter