Sage on Windows

[Jan Groenewald]

Hi

I have a student who is in another country, with Windows 10, whom I sent this link to install sage:

https://sagemath.mirror.ac.za/win/SageMath-9.2-Installer-v0.6.1.exe

She has these errors on any computation:

Google translate says:

Kernel being restarted

The kernel seems to crash It will restart automatically

and the terminal screenshot:

I can probably get teamviewer access to investigate further but I am not familiar with windows or sage on windows.

Any ideas?

Regards,

Jan

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[Dima Pasechnik]

it looks as if the hardware does not understand a command.

Ask them about the CPU type of the machine.

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[Jan Groenewald]

Hi

On Wed, 16 Dec 2020 at 11:26, Dima Pasechnik <dim...@gmail.com> wrote:

it looks as if the hardware does not understand a command.

Ask them about the CPU type of the machine.

Intel Celeron N3060 1.6GHZ

4GB RAM

64bit Windows 10 version 1803

Regards,

Jan

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[Dima Pasechnik]

On Wed, Dec 16, 2020 at 11:36 AM Jan Groenewald <j...@aims.ac.za> wrote:

Hi

On Wed, 16 Dec 2020 at 11:26, Dima Pasechnik <dim...@gmail.com> wrote:

it looks as if the hardware does not understand a command.

Ask them about the CPU type of the machine.

Intel Celeron N3060 1.6GHZ

that's one of these low-end CPUs from 2016 that are reported to have this kind of issue.

Can you ask them to download and run coreinfo utility from 

https://docs.microsoft.com/en-us/sysinternals/downloads/coreinfo

without parameters - and post the output here.

E.g. one possibility is that popcnt instruction is not supported.

 

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[Malala Rakotondrasoa]

Hi! This is the output after I run coreinfo

[Dima Pasechnik]

Jan mentioned Celeron N3060, but this is Xeon W3520, a rather different CPU.

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[Jan Groenewald]

Correct output will follow when she figures out how to run coreinfo -- it just opens a terminal and closes quickly.

That is not the right output.

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[Matthias Koeppe]

This looks like https://trac.sagemath.org/ticket/29537

"cygwin-standard: build not portable despite using SAGE_FAT_BINARY=yes, NTL-related"

[E. Madison Bray]

With apologies for replying to such an old message, I should just note that I fixed this in the most recent Sage Windows release: https://github.com/sagemath/sage-windows/releases/tag/0.6.2-9.2

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