Net::SMTPSyntaxError (501 Sender syntax err$ Heroku

sanoy

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Aug 2, 2015, 2:11:52 AM8/2/15

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Random issue with my ruby on rails application out of the blue. I'm getting a 501 error each time a user tries to submit the form. This error does not occur when I'm running the app locally, it only occurs when I push to Heroku.

> heroku logs --tail(The error shows up below)

Net::SMTPSyntaxError (501 Sender syntax err$│

app/controllers/contact_controller.rb:38:$

def tour_create

@message = Message.new(params[:message])

@message.type = "Tour"

@message.save

if @message.valid?

UserMailer.tour_signup(@message).deliver

flash[:notice] = "Thank you for your interest in You'll receive an email from us confirming your participation in this Thursday's tour within 24- 48 hours."

redirect_to("/tour/confirmed")

else

flash.now.alert = "Please fill all fields."

render :tour_new

end

>usermailer.rb

class UserMailer < ActionMailer::Base

default from: "string"

def tour_signup(message)

@message = message

mail(:to => message.email,

:cc => "string that is an email goes here",

:subject => message.first_name + ", Let's Tour This Wednesday"

)

end

def orientation_signup(message, date)

@message = message

@date = date

mail(:to => message.email,

:cc => "email",

:subject => message.first_name + ",string that gets sent to users inbox

)

end

def ask_a_question(message)

@message = message

mail(:to => "emailstringgoes here",

:subject => message.first_name + " Has A Question"

)

end

def trial_kickoff_confirmation_to_user(message, type)

@message = message

@date = message.event_time.strftime("%l:%M %P, on %A, %B %-d")

@type = type

type_subject = type.split.map(&:capitalize).join(' ')

mail(:to => message.email,

:subject => "Your #{type_subject} Has Been Scheduled!"

)

end

def trial_kickoff_confirmation_to_hosts(message, type)

@message = message

@date = message.event_time.strftime("%l:%M %P, on %A, %B %-d")

@type = type

type_subject = type.split.map(&:capitalize).join(' ')

if type == 'kick-off day'

email = 'email'

else

email = 'email'

end

mail(:to => email,

:subject => "#{type_subject} for " + message.first_name + " " + message.last_name

)

end

def new_member_from_batchbook(member, password)

@member = member

@password = password

mail(:to => @email,

#:cc => "emailgoes here string",

:subject => "#{@first_name}, finish your profile at string.com!"

)

end

def member_import_notification message, status

@message = message

@status = status

mail(

:to => 'em...@string.com',

#:cc => "em...@string.com",

:subject => "#{@message['first_name']}, import to em...@string.com #{status}!"

)

end

def no_new_member_notification

mail(

:to => 'em...@string.com',

#:cc => "em...@string.com",

:subject => "Import ran. No new members!"

)

end

> .ruby-env

bash -c 'echo "POSTMARK_API_TOKEN=`heroku config:get POSTMARK_API_TOKEN`" >> .env'

bash -c 'echo "POSTMARK_SMTP_SERVER=`heroku config:get POSTMARK_SMTP_SERVER`" >> .env'

bash -c 'echo "POSTMARK_INBOUND_ADDRESS=`heroku config:get POSTMARK_INBOUND_ADDRESS`" >> .env'

> Procfile

> web: bundle exec rails server -p 3000

Colin Law

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Aug 2, 2015, 12:38:43 PM8/2/15

to Ruby on Rails: Talk

On 2 August 2015 at 06:29, sanoy <yonas.b...@gmail.com> wrote:
> Random issue with my ruby on rails application out of the blue. I'm getting
> a 501 error each time a user tries to submit the form. This error does not
> occur when I'm running the app locally, it only occurs when I push to
> Heroku.
>
>> heroku logs --tail(The error shows up below)
>
> Net::SMTPSyntaxError (501 Sender syntax err$│
> app/controllers/contact_controller.rb:38:$

Possibly one of the parameters for the email is invalid. I suggest
you log all the parameters (from, to, subject, etc) and see how they
look.

Colin

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Donald Ziesig

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Aug 2, 2015, 1:33:04 PM8/2/15

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For more options, visit https://groups.google.com/d/optout.

I had a similar problem (four years ago). The problem involved the setup of the active mailer, (in my case with GoDaddy) that I never was able to resolve until I switched to gmail. I can't remember exactly what the setup was, but it matched the values I found on the web for Rails to Gmail.

Good luck.

Don Z

tamouse pontiki

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Aug 2, 2015, 2:07:42 PM8/2/15

to rubyonra...@googlegroups.com

On Sun, Aug 2, 2015 at 12:32 PM, Donald Ziesig <don...@ziesig.org> wrote:

On 08/02/2015 01:29 AM, sanoy wrote:

Random issue with my ruby on rails application out of the blue. I'm getting a 501 error each time a user tries to submit the form. This error does not occur when I'm running the app locally, it only occurs when I push to Heroku.

> heroku logs --tail(The error shows up below)

Net::SMTPSyntaxError (501 Sender syntax err$│

app/controllers/contact_controller.rb:38:$

I can't say for sure, but this might be a problem that the MTA you're trying to use isn't configured or allowed to accept things from heroku, or without some further authentication.

Message has been deleted

Matt Jones

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Aug 3, 2015, 7:57:13 AM8/3/15

to Ruby on Rails: Talk

On Sunday, 2 August 2015 02:11:52 UTC-4, sanoy wrote:

Random issue with my ruby on rails application out of the blue. I'm getting a 501 error each time a user tries to submit the form. This error does not occur when I'm running the app locally, it only occurs when I push to Heroku.

> heroku logs --tail(The error shows up below)

Net::SMTPSyntaxError (501 Sender syntax err$│
app/controllers/contact_controller.rb:38:$

>usermailer.rb

class UserMailer < ActionMailer::Base
default from: "string"

The error you're getting is the SMTP server rejecting your MAIL FROM command because of an invalid address. You've sanitized it to "string" here, so I can't say what's wrong with it. Make sure it doesn't contain any unwanted characters, and if it has dashes in it make sure they haven't been converted to Unicode ones by a "helpful" autocorrect.

You may want to reach out to Postmark's support and see if they can provide additional insight from their logs.

--Matt Jones

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