“Billing Phone is a required field (please verify your phone number)” in Woocommerce

[Abdulaziz AlZahrani]

Hi,

I have purchased and activated RingCaptcha 2.3 plugin in my woocommerce store.

It works and after I receive and enter OTP code it says “Thanks! Your phone has been verified!” but when I click confirm order it says “Billing Phone is a required field (please verify your phone number)” !! and nothing happens.

Thanks

[Makoto Saito]

Hi Abdulaziz,

We're currently looking into the problem and It looks like it's having a conflict with another checkout plugin that you're using.

Can you try to disable other checkout plugins except RingCaptcha and see how it goes?

Thank you.

I've also replied on your Intercom inquiry, you could reach us out there too if that's more convenient for you.

Best,

--

Makoto Saito

RingCaptcha Dev | Tokyo

Mobile: +81-909-209-6281

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