Something broke! (Error 500) Trouble copying reviewboard 3.0.15 to another server

[Ron A]

I have a reviewboard 3.0.15 installation working on centos 7 and mysql. I install a fresh installation of Reviewboard 3.0.15 on another server, it works and I am able to login.  But when I import the mysql data into the new reviewboard installation I receive all the errors below.

Any clues? Thanks!

The website produces this error and the other errors are received from email.

"It appears something broke when you tried to go to here. This is either a bug in Review Board or a server configuration error. Please report this to your administrator."

Traceback (most recent call last):
..

  File "/usr/lib/python2.7/site-packages/django/contrib/staticfiles/storage.py", line 96, in hashed_name
    (clean_name, self))

ValueError: The file 'djblets/js/jquery.gravy.min.j

s' could not be found with <pipeline.storage.PipelineCachedStorage object at 0x7efc06ec7390>.


<WSGIRequest
path:/reviewboard/account/login/,
GET:<QueryDict: {u'next': [u'/reviewboard/']}>,
POST:<QueryDict: {}>,
COOKIES:{'collapsediffs': 'True',
 'csrftoken': 'Yu0qELEBn2aS0RaS93B9hPrERECnxqzg',
 'rbsessionid': '9etqxl8xc5wnyl0y8wh0051z6b30p8si'},
META:{'CONTEXT_DOCUMENT_ROOT': '/www/reviewboard/htdocs',
 'CONTEXT_PREFIX': '',
 u'CSRF_COOKIE': u'Yu0qELEBn2aS0RaS93B9hPrERECnxqzg',
 u'CSRF_COOKIE_USED': True,
 'DOCUMENT_ROOT': '/www/reviewboard/htdocs',
 'GATEWAY_INTERFACE': 'CGI/1.1',
 'HTTP_ACCEPT': 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8',
 'HTTP_ACCEPT_ENCODING': 'gzip, deflate, br',
 'HTTP_ACCEPT_LANGUAGE': 'en-US,en;q=0.5',
 'HTTP_CONNECTION': 'keep-alive',
 'HTTP_COOKIE': 'rbsessionid=9etqxl8xc5wnyl0y8wh0051z6b30p8si; csrftoken=Yu0qELEBn2aS0RaS93B9hPrERECnxqzg; collapsediffs=True',
 'HTTP_HOST': 'newhost,
 'HTTP_UPGRADE_INSECURE_REQUESTS': '1',
 'HTTP_USER_AGENT': 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Firefox/68.0',
 'PATH_INFO': u'/reviewboard/account/login/',
 'PATH_TRANSLATED': '/www/reviewboard/htdocs/reviewboard.wsgi/reviewboard/account/login/',
 'QUERY_STRING': 'next=/reviewboard/',
 'REMOTE_ADDR': '192.168.16.10',
 'REMOTE_PORT': '55458',
 'REQUEST_METHOD': 'GET',
 'REQUEST_SCHEME': 'https',
 'REQUEST_URI': '/reviewboard/account/login/?next=/reviewboard/',
 'SCRIPT_FILENAME': '/www/reviewboard/htdocs/reviewboard.wsgi',
 'SCRIPT_NAME': u'',
 'SERVER_ADDR': '192.168.16.5',
 'SERVER_ADMIN': 'root@localhost',
 'SERVER_NAME': 'newhost.com',
 'SERVER_PROTOCOL': 'HTTP/1.1',
 'SERVER_SIGNATURE': '',
 'SERVER_SOFTWARE': 'Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_wsgi/3.4 Python/2.7.5 SVN/1.11.0',
 'SSL_TLS_SNI': 'newhost.com',
 'UNIQUE_ID': 'XW3-w1j3wDZ4c9vjfZWO7AAAAAE',
 'mod_wsgi.application_group': newhost.com|',
 'mod_wsgi.callable_object': 'application',
 'mod_wsgi.enable_sendfile': '0',
 'mod_wsgi.handler_script': '',
 'mod_wsgi.input_chunked': '0',
 'mod_wsgi.listener_host': '0.0.0.0',
 'mod_wsgi.process_group': '',
 'mod_wsgi.queue_start': '1567489987154458',
 'mod_wsgi.request_handler': 'wsgi-script',
 'mod_wsgi.script_reloading': '1',
 'mod_wsgi.version': (3, 4),
 'wsgi.errors': <mod_wsgi.Log object at 0x7efc06a1ffb0>,
 'wsgi.file_wrapper': <built-in method file_wrapper of mod_wsgi.Adapter object at 0x7efc06eab7b0>,
 'wsgi.input': <mod_wsgi.Input object at 0x7efc06ea6930>,

 'wsgi.multiprocess': True,
 'wsgi.multithread': False,
 'wsgi.run_once': False,
 'wsgi.url_scheme': u'https',
 'wsgi.version': (1, 0)}>

[Ron T]

In addition this error is in the error log

[autoindex:error] [pid 19085] [client 10.101.0.0:55445] AH01276: Cannot serve directory /www/reviewboard/htdocs/: No matching DirectoryIndex (index.html) found, and server-generated directory index forbidden by Options directive

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[Christian Hammond]

Hi Rob,

Looks like your mod_wsgi setup isn’t enabled or working correctly, or you have a default Apache vhost that’s conflicting with the Review Board one. It shouldn’t be serving any files directly from our htdocs.

Judging by the first error, you may also need to re-run `rb-site upgrade` on the Review Board site directory in order to fix media links.

Also, make sure you’re using the same SECRET_KEY in conf/settings_local.py.

Christian

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[Christian Hammond]

Gah I’m sorry, Ron. Can I blame autocorrect?

Christian

[Ron T]

Thanks Christian. I think it was a secret key problem. The default installation was working with an empty database but when the old database was imported it broke.

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