HTTP 500 error in My account page

[Murali Thyagarajan]

I'm getting a HTTP 500 error page when I click on the my account link in my name. I'm on reviewboard version 3.0.14

Any pointers on how to resolve this? Looks like a permission issue to one of the underlying directories.

[Christian Hammond]

Hi Murali,

Can you show me the error in the log files? I assume you're seeing some permission-related details there?

Christian

On Wed, Sep 8, 2021 at 12:51 PM Murali Thyagarajan <vtmu...@gmail.com> wrote:

I'm getting a HTTP 500 error page when I click on the my account link in my name. I'm on reviewboard version 3.0.14

Any pointers on how to resolve this? Looks like a permission issue to one of the underlying directories.

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[Murali Thyagarajan]

Hi Christian,

Thanks for the response. 

How do I get the logs? Are these apache logs or reviewboard specific logs?

Thanks,

Murali

[Christian Hammond]

Hi Murali,

If you have logging enabled (Admin UI -> Logging Settings), then there should be a reviewboard.log file. However, you may also want to check the Apache error_log. Generally, you'd find these in the Review Board site directory's logs/ directory.

Christian

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