Re: Review Board Ticket #4533: Interdiffs are not working on some files

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Sebastian Unger

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Apr 21, 2020, 4:32:00 PM4/21/20
to Benjamin Esperon, Christian Hammond, Sebastian Unger, reviewboa...@googlegroups.com
To reply, visit https://hellosplat.com/s/beanbag/tickets/4533/

New update by seb

For Beanbag, Inc. Review Board Ticket #4533

Honestly, it's been three years and no further response or fix for a critical bug in the most fundamental feature of RB? And there isn't even another response despite numerous people complaining about it?

My experience with RBs support in other areas was better, but this is kind of fundamental. At the moment I have to tell my users not to use incremental diffs which of course is kind of nuts.

David Trowbridge

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Apr 21, 2020, 4:51:49 PM4/21/20
to Benjamin Esperon, Christian Hammond, David Trowbridge, reviewboa...@googlegroups.com

New update by david

I appreciate that you're frustrated but please consider that there are humans on the other side of the screen. If your goal is to get help, insulting us is not a good approach.

As we've mentioned in pretty much every response to this, this is an incredibly difficult problem to solve. It has taken years of analysis and work. We have an experimental fix which will ship in the upcoming 4.0 beta release. If it proves to be sufficiently stable without causing other problems, we'll backport it to a 3.0.x release.

Sebastian Unger

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Apr 21, 2020, 4:57:27 PM4/21/20
to Benjamin Esperon, Christian Hammond, Sebastian Unger, reviewboa...@googlegroups.com

New update by seb

I'm sorry if I have "insulted" anybody. Rereading my post, I cannot see what was insulting about it though. I raised that I found it frustrating that there were no responses to this issue for three years. You say "in pretty much every response", but there only ever was one, 3 years ago. After that only silence.

So, again, my appologies if I insulted anybody and thank for the update.

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