My new installation of Resourcespace does not see files copied from an old installation

[simon.d...@staminic.com]

Hello,

I’m trying to migrate and update an installation of Resourcespace 8.5 on OVH shared hosting to version 9.7 on an AWS virtual machine.

I created the new clean installation of RS 9.7 with Bitnami Launchpad.
This clean installation seems to work perfectly.
I created a new database (to keep the default database of the clean installation).
I imported the tables from the old version 8.5 into this new database.
I modified the config file so that the new version of RS connects to the imported database.
In the RS 9.7 configuration file, I also copied the keys from the RS 8.5 configuration file.
This seems to be needed to allowe me to connect to the administration of RS 9.7 with the identifiers of RS 8.5.
I copied 2 resource directories - to test before copying everything - from the / filestore of RS 8.5 to the / filestore of RS 9.7.

I can visibly see all the resource entries (I guess that means the imported database connection is working).
However I do not see any images, videos, or documents …
No thumbnails either.
Instead I have colored blocks.
I can’t download anything.
All resources are marked ‘Offline resource’
As if Resourcespace 9.7 doesn’t see any of the copied files in the / filestore folder.

Help is welcome
Thank you

[Simon Delmotte]

[Sandy Buchanan]

I’m not at my desk so can’t check but I had the same issue . I think that there is a filestore parameter/switch in the config.php file that needs changed (something to do with the order of filestore searching) once I changed that all the resources appeared fine?

______________________ 

Sent from my iPhone, so 

apologies in advance for

typos etc.....

On 27 Dec 2021, at 14:54, Simon Delmotte <simon.d...@gmail.com> wrote:



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[Sandy Buchanan]

Simon

Further to my earlier message, I think the parameter for Filestore in the config.php file I changed when moving from an 8.x install to a post 9.2 version was 

$filestore_evenspread=true;

A full explanation can be seen at

https://www.resourcespace.com/knowledge-base/systemadmin/filestore

Hope this helps

Sandy

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Sandy Buchanan
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[Simon Delmotte]

Hello Sandy,

Thank you for your reply and sorry for my late one.

As for me I've managed to resolve the issue by putting the follwing rules in my config.php file:

$filestore_evenspread=false;

$filestore_migrate=false;

$file_checksums=true;

I also had to correct the permissions and change the owner and group of folders and files in the filestore folder.

Regards
Simon