Hot Need ll QA Tester with Genesys experiences ll Remote Role position .

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Jun 12, 2020, 3:08:50 PM6/12/20

Any available local consultants for QA Tester with Genesys experiences I have an excellent project with my client at Remote Role

Job Title: QA Tester with Genesys experiences

Duration: 1-4 years

Location: - Remote Role.

Interview Process Phone/Video

Healthcare with Genesys Contact center technology.

Experience will set candidates apart from one another: Cyara, Extensive testing background contact center application.

Primary Responsibilities:

Effectively plan, define test Strategy/Test Cases, provide QA estimates, and provide test management and Test Reporting throughout the Testing cycle
Create test cases, perform manual/automated testing and log detailed defects in Rally
Collaborates with project teams to understand project architecture and business requirements to devise an automation test strategy and test plans
Work closely with product owners and scrum masters to determine acceptance criteria for testing
Should be able to understand the technical details of the product and assist development team in trouble shooting issues
Should be able to analyze quality of the product before rolling to customers by analyzing and validating defect leakages
Communicating with QA Lead, Dev Lead and Technical Managers on the activities about the project work through e-mail, written and verbal
Experience in developing Manual and automation test strategies with CYARA
Design and develop scalable, flexible, and cross-platform automation test frameworks.
Be responsible for ongoing continuous improvement to build testing efficiency and effectiveness through the use of innovative QA practices and automation tools and close collaboration with development and business

Required Qualifications:

SELENIUM FRAMEWORK experience required
Proven track record with a minimum of 7 years software/computer engineering experience
Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI and Agent Desktop and call routing)
5+ working knowledge building out automation frameworks with in Enterprise SQA, deep knowledge of automation best practices.
5+ years proven experience transforming manual testing teams to high efficiency, Automation centric SQA teams.
Experience with Performance testing using Jmeter (Nice to have)
Experience in testing Genesys call routing, CTI custom softphone applications; IVRs validation is a plus
Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components
Experience using Agile Central, Selenium, and Cyara for automated testing.
Experience with tools like JMeter, New-Relic, Performance Center and programming on JAVA.
Excellent communication and presentation skills.

Preferred Qualifications:

Thanks & Regards.

Mazhar Uddin | Technical Recruiter

6353 N Claremont Ave Chicago, IL. 60659

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