Rosco Platypus Presale

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James Valiensi

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Jul 14, 2022, 9:51:01 AM7/14/22
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I remember when Rivendell used to be cool…
Now they seem greedy and sanctimonious.
I had some interest in getting a purple Rosco Platypus for my wife. I was on a job site all day yesterday and could get to the internet until this morning, and the bike is sold out.
Its false scarcity to make people rush to buy. Why they cannot order enough bikes? The factory can make more, they can have another shipment. No financial excuses, people are pre-paying.
I’ve was a customer since 1994 and always helped when Grant asked for money or sells. And he did. I have a Custom Rivendell and a Joe A. I’ve bought several other models. I’ve drive from LA to his shop to buy and visit many times.
But now I’m pissed and done with them.

Eric Daume

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Jul 14, 2022, 9:53:53 AM7/14/22
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They’re marked sold out, but the presale doesn’t start until noon PST today. Marking them “sold out” is just a way to get the web site up for the pre sale. 

Regarding volume, I expect they have to balance cash flow vs expected demand vs factory allotment. 

Eric
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Danny

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Jul 14, 2022, 9:56:13 AM7/14/22
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James, the pre-sale is today at noon pacific time.


-Danny

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Bill Lindsay

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Jul 14, 2022, 9:57:14 AM7/14/22
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James

The email I received from Rivendell indicated that the pre-sale begins on Thursday July 14th at noon Pacific.  That is about 5 hours from now (it is now 7AM Pacific on Thursday July 14th).  I think "Sold Out" is the expected status for a pre-sale opportunity that has not yet started.  

Bill Lindsay
El Cerrito, CA

Bill Lindsay

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Jul 14, 2022, 10:03:35 AM7/14/22
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Should we email him off-list also?  In case he left in a huff?

BL in EC

Joe Mullins

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Jul 14, 2022, 10:13:16 AM7/14/22
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James,

As everyone mentioned, sale is today and Riv has sent out many emails stating this. 

I know that the folks at Riv wish they could make everyone happy and get a bike to everyone who wants one. They’ve been very open about their increasing costs both with manufacturing and shipping as well as the challenge of making these bikes available to all who want them with the increased demand. They posted a photo of the BOL from one of the last shipments and I think the sea container cost over $15k or something crazy! Pre-pandemic a sea can was around $4k. I feel like they are doing their best to make everyone happy but that’s definitely hard to do these days. 

Joe

On Jul 14, 2022, at 7:03 AM, Bill Lindsay <tape...@gmail.com> wrote:

Should we email him off-list also?  In case he left in a huff?
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Bill Lindsay

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Jul 14, 2022, 10:23:25 AM7/14/22
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The detail that we all SHOULD be pissed about is that they have made a R05C0 8U883 frame set with NO LIFT-A-TUBE!!!  It's gotta have a lift-a-tube!  That's an unforgiveable oversight.  

I'm kidding about being pissed
I'm not kidding that I loved the lift-a-tube on my two previous R05C0 8U883 frames.  If they had asked me I would have told them to include the lift-a-tube.

BL in EC

On Thursday, July 14, 2022 at 6:51:01 AM UTC-7 James Valiensi wrote:

Brian Forsee

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Jul 14, 2022, 10:31:50 AM7/14/22
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'The factory can make more' is a huge assumption that is likely not true in the current manufacturing/supply chain climate.

Bill Lindsay

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Jul 14, 2022, 10:57:38 AM7/14/22
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"The factory can make more" is objectively FALSE in the case of the R05C0 8U883.  The only reason these framesets exist is because the fork vendor screwed up.  If the fork vendor didn't screw up, there would be no frames.  The number of Roscos on offer is equal to the number of screwed up forks*.  To "make more" they'd have to ask the fork vendor to screw up some more forks

BL in EC

*the screw up was braze on placement, which is a tiny cosmetic error.  Those forks are awesome and Rosco owners will be happy with them

Doug H.

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Jul 14, 2022, 11:32:32 AM7/14/22
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Rivendell does not mass produce frames, they build as many as they can afford to build without going into a lot of debt is my understanding. I've received several notifications by email and on Instagram about this presale so if I were planning to buy one I would be online today at 3:00 PM PST. I find their customer service to be very good. I like that they share during the design and manufacture of their frames details and thoughts about each particular model. I want what I want and I want it now isn't realistic with most things in life and I find that if I understand this and am appreciative of what I can get when I can get it my attitude drifts toward the positive end of the spectrum.
Cheers,
Doug

Doug H.

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Jul 14, 2022, 11:36:08 AM7/14/22
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CORRECTION: The presale is scheduled for NOON Pacific.
Doug

Joe Bernard

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Jul 14, 2022, 1:31:07 PM7/14/22
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James, how did you determine they were already sold out when the page you landed on announces when the presale begins? The title of this thread has presale in it so you knew the frame wasn't available yet. 

Joe Bernard 

On Thursday, July 14, 2022 at 6:51:01 AM UTC-7 James Valiensi wrote:

James Valiensi

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Jul 14, 2022, 1:37:47 PM7/14/22
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I went to the page and it said sold out. How do you read that?

The pre-sale lottery sucks. Many other industries use it, to build excitement and make people want stuff. I don’t like it.

I want no part of this.

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Garth

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Jul 14, 2022, 1:43:42 PM7/14/22
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Sheesh James, did you not read any replies here about the sale not happening until 1 hour and 20 minutes from now ?  Or, is that story of "whoa is me" so entertaining that you're gonna miss it for real this time !


Joe Bernard

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Jul 14, 2022, 2:12:42 PM7/14/22
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A word about "pre-sale lottery", it's the same as if they quietly put the frames on the site and took orders until they sold out. This way everybody knows when to order instead of just checking a website and hoping they're there. I don't understand the verklemptitude here. 

George Schick

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Jul 14, 2022, 2:42:28 PM7/14/22
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Another thing they said in the pre-sale email was that they're introducing a 10% re-stocking fee.  I don't blame them.  Other businesses have had re-stocking charges for their products for many years.  There's a good reason for that.  Also, I'm reading in the news lately that it costs businesses (especially big box retailers like Wal-Mart and Home Depot) more to refund a customer and place a product back into inventory than the profit they make on it in the first place - so they're simply going to stop taking back returned merchandise, refund or no.  No surprise there, either.  Many people have abused the "easy returns" policy that retailers have had for a long time.

esoterica etc

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Jul 14, 2022, 2:58:28 PM7/14/22
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Also, using the term "lottery" for the sale of the Rosco-Platy is inaccurate. Riv has in the past done a lottery drawing for highly-anticipated frames (I think they did this on the last Clem-L run), where they knew that they had way more demand than they could supply. They tried what they thought would be the fairest, most egalitarian method of selling that frame, which was a lottery method. You put your name in the hat, and if your name was drawn you had a week (I think....) to pay for your frame. If you didn't, they contacted the next name drawn. Seems like a pretty fair way to ensure everyone had an equal opportunity to score one. 

And kudos to Joe for coining a new word- gonna have to try and work that in to my conversation sometime this week. Cheers!

~Mark
Raleigh, NC


On Jul 14, 2022, at 14:12, Joe Bernard <joer...@gmail.com> wrote:

A word about "pre-sale lottery", it's the same as if they quietly put the frames on the site and took orders until they sold out. This way everybody knows when to order instead of just checking a website and hoping they're there. I don't understand the verklemptitude here. 


On Thursday, July 14, 2022 at 10:43:42 AM UTC-7 Garth wrote:


Sheesh James, did you not read any replies here about the sale not happening until 1 hour and 20 minutes from now ?  Or, is that story of "whoa is me" so entertaining that you're gonna miss it for real this time !


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Bill Lindsay

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Jul 14, 2022, 3:04:00 PM7/14/22
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It's live right now.  It lets me add a 55 purple to my cart.  I'm going to leave it for you to buy though

BL in EC, hitting refresh

Eric Daume

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Jul 14, 2022, 3:06:27 PM7/14/22
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Five minutes in, all sizes and colors still available. Some are down to 2-3 left though. 
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Bill Lindsay

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Jul 14, 2022, 3:07:44 PM7/14/22
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six minutes in, and 55 Purple is showing sold out

Will Ashe

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Jul 14, 2022, 3:26:20 PM7/14/22
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I bought a 60 purple. These are not going as fast as I expected. 

James Valiensi

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Jul 14, 2022, 3:51:04 PM7/14/22
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Helm watches came up with the best way to fairly sell their watches. They cannot keep up with demand. 
They used to send an email announce when the pre-sale would begin. They even had a page telling their customers the best methods to use to successfully purchase a watch. 
I got one, once. I sat a my computer trying to add one to the cart a few minutes before the pre-sale. I finally got one. It was like the old days of calling into a radio station for tickets. 
The next time something went wrong with their computers and the sale never went live. A day later they sent an email blast telling everyone what happened and announcing the sale would start again, in an hour. I didn’t get the email to many hours later and missed it. I and many others were not happy. I complained and many others did too, because they found a better way.

Now, if you want a Helm watch, you go to the web site and add your name to the list. You will get a place in line and they will let you know when its your turn. There is plenty of notice, no penalty if you back out and a 48-hr window to make the purchase.

This is much better and shows that Helm cares about those that support them.


Bill Lindsay

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Jul 14, 2022, 4:03:11 PM7/14/22
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Since James Valiensi lauded the system of Helm watches, and said it costs me nothing, I signed up.  It works as he said.  

I'm now #5995 on a waiting list.  They provide no feedback on whether #5995 corresponds to 6 days or 6 years...

Meanwhile, all three sizes of a bike James claimed to want are available to pre-order right now...  

Bill Lindsay
El Cerrito, CA

Joe Bernard

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Jul 14, 2022, 4:16:33 PM7/14/22
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I hope you bought a frame. As of 1:15pm pst only one size in one color is sold out. 

On Thursday, July 14, 2022 at 12:51:04 PM UTC-7 James Valiensi wrote:

esoterica etc

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Jul 14, 2022, 4:18:28 PM7/14/22
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Well-played Bill, well-played. Can't argue with logic like that. 

~Mark 
Raleigh, NC


On Jul 14, 2022, at 16:03, Bill Lindsay <tape...@gmail.com> wrote:

Since James Valiensi lauded the system of Helm watches, and said it costs me nothing, I signed up.  It works as he said.  

Bill Lindsay

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Jul 14, 2022, 4:22:16 PM7/14/22
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Now if I start getting a bunch of spam emails from Helm Watches, I'll make sure to find the Helm Watches Google Group and bash the company as sanctimonious and greedy.  

Bill "customer number five thousand nine hundred and ninety five" Lindsay
El Cerrito, CA

David Person

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Jul 14, 2022, 4:35:08 PM7/14/22
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Just means one more frame will be available for someone who truly wants one and will appreciate it.

Edwin W

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Jul 14, 2022, 4:53:30 PM7/14/22
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I like Rivendell a lot. I like that Helm system, too!

Edwin

Bill Lindsay

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Jul 14, 2022, 5:21:35 PM7/14/22
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I read the full text of the Helm list page more closely.  There is an estimate of how long it will take to get to my spot (#5995) on the list.  They say their current burn rate through the list is an average of 150 per month.  So, in a mere 40 months (3-1/2 years) I will be given a 48-hour window in which I can elect to purchase a $300 watch.  If I was a sincere fanboy of Helm watches, I'm not certain I'd want to wait 3-1/2 years to purchase a watch.  In fact, maintaining a 3-1/2 year waiting list is a business activity I might call "false scarcity".  If I sincerely wanted to purchase a watch, I might even be pissed off about it.  The irony!

Raise your hand if you want to wait 3-1/2 years for your next off-the-peg bicycle frameset purchase....

Bill Lindsay
El Cerrito, CA

Joe Bernard

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Jul 14, 2022, 5:37:44 PM7/14/22
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I remember when the wait list for a Riv Custom was 3 years or more and THAT was a long time. I sure wouldn't put myself on that list for a production frame, and as for the watch (briefly looks at upper left corner of watch I'm typing on) it's 2:37pm. 

Bill Lindsay

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Jul 14, 2022, 5:45:25 PM7/14/22
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Joe, it's true... I haven't worn a watch in many years.  My company gives away a watch for 10-year service anniversary, and I didn't even bother trying it on.  It's in a drawer somewhere.  LOL. 

Bill "watch watcher" Lindsay
El Cerrito, CA

Edwin W

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Jul 14, 2022, 6:11:05 PM7/14/22
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If there is a 3 year waiting list, the price is too low!

Give the people what they want!

Edwin

amill...@gmail.com

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Jul 18, 2022, 2:03:28 PM7/18/22
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Phew, purple 55s sold out in 10 minutes. I love that purple!

On Jul 14, 2022, at 12:58, esoterica etc <esoter...@gmail.com> wrote:


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