Can't login with admin accounts

[Eduardo Clark]

Hello,

I created a development instance of rapidpro in a local machine, I go through the steps to generate a superuser  through $ python manage.py createsuperuser  but when I try to log in it doesn't recognize my user and password.

Alternatively I also generated a user through creating and organization and used the same credentials as super user. Now I can log in but cant reach to admin users, http://url/users/user/ I log in but it gets stuck in , http://url/users/login/?next=/users/user/ .

Any help will be greatly appreciated

[Nic Pottier]

Hi Eduardo,

A superuser account should definitely be recognized as a way of logging in. Not sure what is going there, maybe try running a shell to check what user accounts really exist?

The user management does need to be done by either a superuser or a user in the "Customer Support" group, so that's why you are getting a redirect when trying to access that page.

-Nic

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[Eduardo Clark]

Hey Nick,

Not sure what is happening. We changed the user permision in postgres as per this answer (https://github.com/rapidpro/rapidpro/issues/243). We even reinstalled and found the same problem.