RabbitMq with Vcloud Director Loging was refused

[mohamed Bennani]

hello evryone

please i need some help about the RabbitMQ with Vcloud Director

we have rabbitmq connected with vcloud director but since yesterday I had a connection error between vcloud director and rabbitmq: " Login was refused using authentication mechanism PLAIN".

but for information, when I tried to retype the account password rabbitmq the connection is walked for 3 min and the problem his back.

thank you in advance

[Michael Klishin]

Mohamed,

We cannot suggest much. There is no information as to what authentication backend is used, whether you use caching,

if an external service may be involved. RabbitMQ itself never deletes users, and with backends such as LDAP or external

HTTP services, it simply cannot do so.

Every time a user is deleted or its password is changed, there will be a lot message about that [1].

1. https://www.rabbitmq.com/logging.html

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MK

Staff Software Engineer, Pivotal/RabbitMQ

[mohamed Bennani]

Hello Michael 

please if you have time can we have a remote session to check with me please i have an urgent situation, 

if possible i will send you link for zoom session, 

thank you 

To view this discussion on the web, visit https://groups.google.com/d/msgid/rabbitmq-users/CAGcLz6W%3D%3DYoFxxfwTfG5Vf4KG243vn4Ts2-%2B05QmxvzAmKcj%2BQ%40mail.gmail.com.

[Luke Bakken]

Hi Mohamed,

Support for RabbitMQ is given for free on this list in the spare time of RabbitMQ engineers as well as from the community. If you require urgent support, I recommend contacting a support vendor like Pivotal software.

https://www.rabbitmq.com/services.html

https://pivotal.io/support/offerings

You can also email rabbitm...@pivotal.io

Finally, please re-read Michael's message and see if you can provide more information about the issue for us to help diagnose.

Thanks -

Luke

On Wednesday, July 17, 2019 at 9:22:39 AM UTC-7, mohamed Bennani wrote:

Hello Michael 

please if you have time can we have a remote session to check with me please i have an urgent situation, 

if possible i will send you link for zoom session, 

thank you 

Le dim. 30 juin 2019 à 22:52, Michael Klishin <mkli...@pivotal.io> a écrit :

Mohamed,

We cannot suggest much. There is no information as to what authentication backend is used, whether you use caching,

if an external service may be involved. RabbitMQ itself never deletes users, and with backends such as LDAP or external

HTTP services, it simply cannot do so.

Every time a user is deleted or its password is changed, there will be a lot message about that [1].

1. https://www.rabbitmq.com/logging.html

On Wed, Jun 26, 2019 at 12:48 PM mohamed Bennani <mohamed.b...@gmail.com> wrote:

hello evryone

please i need some help about the RabbitMQ with Vcloud Director

we have rabbitmq connected with vcloud director but since yesterday I had a connection error between vcloud director and rabbitmq: " Login was refused using authentication mechanism PLAIN".

but for information, when I tried to retype the account password rabbitmq the connection is walked for 3 min and the problem his back.

thank you in advance

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For more options, visit https://groups.google.com/d/optout.

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MK

Staff Software Engineer, Pivotal/RabbitMQ

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