Your Demo Shows not supported HP LaserJet 1020

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Mohib Salahuddin Ayubi

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Feb 11, 2022, 1:23:56 PM2/11/22
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Team,

I was looking in to your demo for try and found my printer " HP LaserJet 1020" does not work with HTML print.

It shows following error, image is attached aswell for your reference.

Error: Cannot find printer under the JavaFX libraries

image.png

Lite Finocchiaro

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Feb 11, 2022, 1:41:16 PM2/11/22
to Mohib Salahuddin Ayubi, qz-print, sales
Mohib:

Thanks for contacting us. The error message is frequently associated with a version of Oracle Java 8. If you have this version of Java on your machine, I recommend using Adoptium Temurin 11 instead:


If this is a 32-bit machine, you will have to upgrade to the most recent version of Oracle 32-bit Java 8.

Note: 32-bit Java is not supported, but it will work.

Kind regards,

Lite Finocchiaro
VP, QZ Industries


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Mohib Salahuddin Ayubi

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Feb 11, 2022, 2:08:30 PM2/11/22
to Lite Finocchiaro, qz-print, sales
Dear Lite,

Thank you for your response.

Yes i have done by let me try it again, after restart the PC.
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