Our QZ tray is not working

[Sanjay Mukherjee]

We are a dry cleaner is Wilmington, DE, and use Clean Cloud. This morning the QZ Tray application stopped working. It prompted a download again, which we did. The app apparently reinstalled, but nothing is happening. We continue to get this message. What should we do? We are having to turn back customers!!!

 

 

Sanjay Mukherjee

Alder Bridge Partners LLC

302-354-6974

 

 

[Lite Finocchiaro]

Sanjay:

Sorry for the trouble. We sent a communication about changes coming to Chrome and other browsers back in November to all of our clients, but they weren't necessary passed along to the end-users.

Please make an exception for your URL like we have illustrated for demo.qz.io in the link below and let us know if this fixes it.

https://qz.io/docs/LNA

If you continue to have problems, kindly add CleanCloud support on copy and let us know.

Regards,

Lite Finocchiaro 

VP, QZ Industries

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