boot problem on my production qubes (urgent!)

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97a6sd67fs9

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Apr 11, 2018, 8:05:04 AM4/11/18
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Hi guys

In order not to ruin my 3.2 production installation I bought a new NVME SSD. After disk replacement I installed Qubes 4.0 and test my needs. Then I put the old SSD back in and now my PC doesn't start anymore. It hangs on the boot menu screen (Lenovo T460s) and when I enter into "Qubes" or the SSD device, it only refresh the screen.

In the BIOS I changed absolutely nothing.

How can I fix that?

It's my production environment without I can't work anymore! )-:

Thanks for your fast hints!

See you...

Franz

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Apr 11, 2018, 8:47:03 AM4/11/18
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Really strange. May be an oxidized contact on the old SSD that stopped working after moving it. I would try to clean the contacts.

berto0...@gmail.com

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Apr 11, 2018, 9:17:47 AM4/11/18
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On Wednesday, April 11, 2018 at 7:05:04 PM UTC+7, 97a6sd67fs9 wrote:

> In order not to ruin my 3.2 production installation I bought a new NVME SSD. After disk replacement I installed Qubes 4.0 and test my needs. Then I put the old SSD back in and now my PC doesn't start anymore. It hangs on the boot menu screen (Lenovo T460s) and when I enter into "Qubes" or the SSD device, it only refresh the screen.

Have you connected any other storage devices to your machine? That might mess up the the device names if the configs don't use the device UUIDs.

97a6sd67fs9

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Apr 11, 2018, 9:32:29 AM4/11/18
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The lenovo diagnostics reads 11gb of data and says it's ok. It seems not to be a hardware problem...
-------- Original Message --------

97a6sd67fs9

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Apr 11, 2018, 9:36:23 AM4/11/18
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Pure notebook only.

Maybe I have to repair the boot sector or grub? I don't know how...

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berto0...@gmail.com

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Apr 11, 2018, 9:40:27 AM4/11/18
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On Wednesday, April 11, 2018 at 8:36:23 PM UTC+7, 97a6sd67fs9 wrote:
> Pure notebook only.
>
> Maybe I have to repair the boot sector or grub? I don't know how...
>
Have a look at https://www.supergrubdisk.org/ . I haven't tried it out myself, yet.

awokd

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Apr 11, 2018, 9:49:44 AM4/11/18
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I think it's related to this. My guess is, when you installed 4.0, it
overwrote the boot menu entry in your EFI firmware, so now it doesn't work
for 3.2. If you were using legacy mode boot for 3.2, try to set that first
in your boot order. If EFI mode, you might have to boot into Qubes
recovery mode (possibly from the 3.2 DVD), then repair the EFI boot entry.
The command will be something like:

sudo efibootmgr -c -L Qubes32 -d /dev/sda -p 1 -l \\EFI\\qubes\\xen.efi

Note the "/dev/sda" and "-p 1" might vary. "-p 1" is the partition number
for your EFI partition (and this is what might have changed with your 4.0
install.

97a6sd67fs9

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Apr 11, 2018, 10:52:46 AM4/11/18
to aw...@danwin1210.me, berto0...@gmail.com, qubes-users
Thanks a lot guys! It works again and I learned something new...

The Qubes 4.0 installation changed the EFI boot entry. With the following command I fixed it:

"efibootmgr -v -c -L Qubes -l /EFI/qubes/xen.efi -d /dev/nvme0n1p1"

(With hint from awokd and https://github.com/QubesOS/qubes-issues/issues/2381#issuecomment-294405605)

See you


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donoban

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Apr 16, 2018, 11:26:13 AM4/16/18
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

On 04/11/18 15:49, 'awokd' via qubes-users wrote:
>
> I think it's related to this. My guess is, when you installed 4.0,
> it overwrote the boot menu entry in your EFI firmware, so now it
> doesn't work for 3.2. If you were using legacy mode boot for 3.2,
> try to set that first in your boot order. If EFI mode, you might
> have to boot into Qubes recovery mode (possibly from the 3.2 DVD),
> then repair the EFI boot entry. The command will be something
> like:
>
> sudo efibootmgr -c -L Qubes32 -d /dev/sda -p 1 -l
> \\EFI\\qubes\\xen.efi
>
> Note the "/dev/sda" and "-p 1" might vary. "-p 1" is the partition
> number for your EFI partition (and this is what might have changed
> with your 4.0 install.
>

I also had this problem when I did my first Qubes 4 test. For avoid
fixing anytime I install Qubes 4, I renamed the Qubes 3.2 entry.

Maybe would be a good idea to default Qubes 4 to a different name to
avoid this kind of problems.
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