Installation start text leads to a blank screen.

[Shadow Wolf]

Hi.  I'm trying to install Qubes on my laptop, but everytime I load the USB drive it spawns a bunch of text followed by a blank screen.  I tried partitioning the ISO at 4 GB as recommended by the trouble shooting page, but sadly, no luck.  I have pictures of the text I took with my phone, but unfortunatly, they are a bit blurry and need a bit of close up to see the text properly since the picture is a bit blurry.     Because of their size I can't yet upload both.  Instead I uploaded the first  

[awokd]

Shadow Wolf:

Update your BIOS if you haven't already, and check if VT-d is enabled in
BIOS settings. Also, sometimes it can help to see what workarounds
others with similar models have had to do in the HCL
(https://www.qubes-os.org/hcl/). Don't see any Dell G5s, but maybe
compare against other Dell models from the same time-frame.

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[Ulrich Windl]

> 20211031_161610.jpg

Well, most mobile cams allow setting the resolution; if not, you could
still use software like GIMP to downscale the images or use a JPEG
quality less than 99. That should result in images of reasonable size.
Despite of that you could try to "unsharp mask" blurry images.
Even better maybe: Hold the mobily steady before when you expect to make
a shot. Then just make the shot...

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[Ulrich Windl]

On 11/2/21 1:15 AM, 'awokd' via qubes-users wrote:
> Shadow Wolf:
>> Hi.  I'm trying to install Qubes on my laptop, but everytime I load
>> the USB
>> drive it spawns a bunch of text followed by a blank screen.  I tried
>> partitioning the ISO at 4 GB as recommended by the trouble shooting page,
>> but sadly, no luck.  I have pictures of the text I took with my phone,
>> but
>> unfortunatly, they are a bit blurry and need a bit of close up to see the
>> text properly since the picture is a bit blurry.     Because of their
>> size
>> I can't yet upload both.  Instead I uploaded the first  [image:
>> 20211031_161610.jpg]
>>
> Update your BIOS if you haven't already, and check if VT-d is enabled in
> BIOS settings. Also, sometimes it can help to see what workarounds
> others with similar models have had to do in the HCL
> (https://www.qubes-os.org/hcl/). Don't see any Dell G5s, but maybe
> compare against other Dell models from the same time-frame.

Another idea would be trying an external monitor in case the video
timing is out of bound for the built-in panel (I had such an issue with
my monitor).
>