Sys-firewall error

[Philip Pians]

Hello all,

I downloaded Qubes, confirmed the signing keys, fingerprint, and hash values. Installed it and was presented with this message [code]['/usr/bin/qvm-start', 'sys-firewall'] failed: stdout:"" stderr: "Start failed: invalid argument: could not find capabilities for arch=x86_64 , see /var/log/libvirt/libxl/libxl-driver.log for details"[/code] I navigated my way to that log via Terminal, opened it up and it’s empty… This seems like a pretty big problem, yet I can’t find any info on this type of problem anywhere.

Can anyone help me resolve this so I can try Qubes out please? Thanking you

[Andrew David Wong]

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Take a look at this issue:

https://github.com/QubesOS/qubes-issues/issues/4310

Another user reported the same problem and was able to fix it by
enabling "SVM Mode" in their BIOS settings.

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org

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[Philip Pians]

Thank you for the reply. I am not seeing any “SVM Mode” options in BIOS. The computer is brand new and was listed as being able to run QubesOS. FWIW

[awokd]

Philip Pians:

> Thank you for the reply. I am not seeing any “SVM Mode” options in BIOS. The computer is brand new and was listed as being able to run QubesOS. FWIW
>

Keep looking and check your motherboard manual; it might also be called
Secure Virtual Machine. If you provide the type of motherboard, someone
might be able to direct you more specifically.

[Philip Pians]

Sorry I was unable to reply sooner, Google wouldn't let me sign in for the past few days.

Upon going back into BIOS and having a look around, I did find a section under Security called Virtualization, which had two disabled options.
Intel ® Virtualization Technology which said something about VMM and,
Intel ® Vt-d Feature.
The Vt-d seemed familiar, perhaps is a system requirement for running Qubes, and of course “virtualization”, so I enabled these, rebooted, and am now being presented with Anon Connection Wizard.
Is there a way I can confirm the sys-firewall problem has been rectified? I don’t want to assume the Wizard is any indication that it is fine.

Thanks heaps for the suggestions and advice. I’m really looking forward to trying Qubes out properly.

[awokd]

Philip Pians:

> Sorry I was unable to reply sooner, Google wouldn't let me sign in for the past few days.
>
> Upon going back into BIOS and having a look around, I did find a section under Security called Virtualization, which had two disabled options.
> Intel ® Virtualization Technology which said something about VMM and,
> Intel ® Vt-d Feature.
> The Vt-d seemed familiar, perhaps is a system requirement for running Qubes, and of course “virtualization”, so I enabled these, rebooted, and am now being presented with Anon Connection Wizard.
> Is there a way I can confirm the sys-firewall problem has been rectified? I don’t want to assume the Wizard is any indication that it is fine.

That's odd, I thought you had an AMD CPU. You're right, those need to be
enabled for Intel. If you're seeing the connection wizard and no more
errors, it's a good sign everything is working. Try browsing anything
and if it works, you should be all set.

> Thanks heaps for the suggestions and advice. I’m really looking forward to trying Qubes out properly.
>

Enjoy!

[Philip Pians]

Somehow it seems I started replying to a user individually rather than in the group so apologies for that. As per a suggestion, I have reinstalled Qubes and so far it seems to be working with few issues. Thanks for everyone’s help in resolving this problem.