Boot / Installer Problem

[1221328]

Qubes OS version: R4.0.1

Hello. I have been trying to install Qubes OS but I am not able to. Here are some details.

Acer Spin 1 SP111-32N
BIOS version 1.08 (latest).
Secure Boot disabled.
UEFI (no option to even change it and try Legacy).
TPM enabled (also tried with disabled).

This was happening in Qubes OS R4.0 too.

I download the .ISO image.
I download the Rufus.
I go through the guide on the official website.
I turn off the laptop.
I turn it on.
I try to boot it.
It shows this -

Xen 4.8.3 (c/s ) EFI loader Using configuration file “BOOTX64.cfg” vmlinuz: [some numbers and letters] initrd.img: [some numbers and letters] 0x0000 :0x00 :0x02. 0x0: ROM: 0x10000 bytes at 0x76891018

And that’s all. It shuts down, restarts, starts again trying to boot, shows the same and loop.

I was trying to redownload the image and reinstall it many times but it does not work.

I was able to install and boot it in VMware (I know it is not supported, it is true that it also is not supported but it was working, that’s what I wanted to check/test), 2.6.X 64-bit kernel and as an Ubuntu 64-bit. It did not work well but it has worked. My CPU should support Intel VT-x. Thanks for help.

[awokd]

'1221328' via qubes-users wrote on 1/19/19 1:15 PM:

Try
https://www.qubes-os.org/doc/uefi-troubleshooting/#installation-freezes-before-getting-to-anaconda-qubes-40
?

[mic...@schefczyk.net]

As far as I can tell, the Acer Spin 1 does boot loop even with:

[qubes-verbose]
options=console=vga efi=attr=uc
# noexitboot=1
# mapbs=1

and

[qubes-verbose]
options=console=vga efi=no-rs
# noexitboot=1
# mapbs=1

Are there any further ideas on how to solve that?

Under Debian, the system does boot fine:

https://wiki.debian.org/InstallingDebianOn/Acer/Spin1

Newer Debian and/or hardware versions do not even require the testing kernel anymore.

Thanks! Michael

[awokd]

'mic...@schefczyk.net' via qubes-users:

If it's an option, change to Legacy boot mode in your UEFI config,
and/or disable Secureboot.

[mic...@schefczyk.net]

Secureboot is disabled. As recommended in many forum entries on installing other Linux variants on this very device, network boot is also enabled (despite not booting from the network) - if not, it does not work either. However, UEFI is fixed as the only option available. As best as I understand, the device does not have Legacy BIOS boot anymore.

Is there anything else worth trying?

[Daniil Travnikov]

On Wednesday, May 8, 2019 at 10:42:34 PM UTC+3, mic...@schefczyk.net wrote:
> Secureboot is disabled. As recommended in many forum entries on installing other Linux variants on this very device, network boot is also enabled (despite not booting from the network) - if not, it does not work either. However, UEFI is fixed as the only option available. As best as I understand, the device does not have Legacy BIOS boot anymore.
>
> Is there anything else worth trying?

Did you try to change anything in BOOTX64.cfg ?

[mic...@schefczyk.net]

Thanks for replying! No, I did not change anything in BOOTX64.cfg so far. I am willing to try, but my knowhow if insufficient. Do you have any recommendation?

[Daniil Travnikov]

On Monday, May 13, 2019 at 12:35:07 AM UTC+3, mic...@schefczyk.net wrote:
> Thanks for replying! No, I did not change anything in BOOTX64.cfg so far. I am willing to try, but my knowhow if insufficient. Do you have any recommendation?

Try instructions from here:
https://groups.google.com/d/topic/qubes-users/gssEGXnNhZM/discussion

Maybe it will help, if you install the last version of Qubes OS.

[mic...@schefczyk.net]

Thank you very much! I did try it, but I could not get it to solve the issue. With the original installer .iso, the Acer Spin 1 does boot loop indefinitely. With the .iso modification, it does try once and then gives up without further error messages.

Any futher suggestions?