qubes dom update fails

Pete Howell

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Oct 29, 2015, 10:12:21 PM10/29/15

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Ever since I installed Qubes R3.0, I have seen the update icon appear, yet when I select update, it says wait for updater to launch, and then it doesn't appear to do any updates. The window that appears says "Last check for updates was more than a month ago", and when I then click "Check for new Updates" I get the error, "There is no network connection available. cannot refresh cache when offline.".

I don't think the dom has updated since I installed the system. The sys-net and sys-firewall both have connectivity. Any ideas?

fteste

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Oct 30, 2015, 5:11:52 AM10/30/15

to Pete Howell, qubes-users

Hi,
In order to be sure let's wait for some people that are more expert than me.

Probably the reason is that there are no internet connection in dom0 which use sys-firewall as proxy for downloading updates.
Sys-firewall download and verify updates that are installed in dom0.

You can do this both using command-line on gui.
Using gui you can right click dom0 and "Update VM"

Best way to update dom0 is to type sudo qubes-dom0-update on a terminal in dom0.

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30. Oct 2015 03:12 by w.peter...@gmail.com:

Ever since I installed Qubes R3.0, I have seen the update icon appear, yet when I select update, it says wait for updater to launch, and then it doesn't appear to do any updates. The window that appears says "Last check for updates was more than a month ago", and when I then click "Check for new Updates" I get the error, "There is no network connection available. cannot refresh cache when offline.".

I don't think the dom has updated since I installed the system. The sys-net and sys-firewall both have connectivity. Any ideas?

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Pete Howell

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Oct 30, 2015, 8:26:04 AM10/30/15

to qubes-users, w.peter...@gmail.com, fte...@tutamail.com

I ran it from the command line and it says, "No new updates available", so I guess it's updated. The confusion stems from the Apper program because it doesn't seem to show progress and in the end shows a page with a red shield and an X, with a message, "Last check for updates was more than a month ago". This is extremely confusing and gives one the impression that updates are not running.

How can one verify that the updates have actually been installed on dom0? Is there a command we can run to check it?

Axon

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Oct 30, 2015, 8:36:39 AM10/30/15

to Pete Howell, qubes-users, fte...@tutamail.com

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

Pete Howell:

> I ran it from the command line and it says, "No new updates
> available", so I guess it's updated. The confusion stems from the
> Apper program because it doesn't seem to show progress and in the
> end shows a page with a red shield and an X, with a message, "Last
> check for updates was more than a month ago". This is extremely
> confusing and gives one the impression that updates are not
> running.
>
> How can one verify that the updates have actually been installed on
> dom0? Is there a command we can run to check it?
>

Try 'sudo yum history'.

To check specific entries in the resulting list, e.g., #3, try 'sudo
yum history info 3'.

> On Friday, October 30, 2015 at 3:11:52 AM UTC-6, fteste wrote:
>>
>> Hi, In order to be sure let's wait for some people that are more
>> expert than me.
>>
>> Probably the reason is that there are no internet connection in
>> dom0 which use sys-firewall as proxy for downloading updates.
>> Sys-firewall download and verify updates that are installed in
>> dom0.
>>
>> You can do this both using command-line on gui. Using gui you can
>> right click dom0 and "Update VM"
>>
>> Best way to update dom0 is to type sudo qubes-dom0-update on a
>> terminal in dom0.
>>
>> -- Securely sent with Tutanota. Claim your encrypted mailbox
>> today! https://tutanota.com
>>

>> 30. Oct 2015 03:12 by w.peter...@gmail.com <javascript:>:

>>
>> Ever since I installed Qubes R3.0, I have seen the update icon
>> appear, yet when I select update, it says wait for updater to
>> launch, and then it doesn't appear to do any updates. The window
>> that appears says "Last check for updates was more than a month
>> ago", and when I then click "Check for new Updates" I get the
>> error, "There is no network connection available. cannot refresh
>> cache when offline.".
>>
>> I don't think the dom has updated since I installed the system.
>> The sys-net and sys-firewall both have connectivity. Any ideas?
>>

Marek Marczykowski-Górecki

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Oct 30, 2015, 9:06:37 AM10/30/15

to Pete Howell, qubes-users, fte...@tutamail.com

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

On Fri, Oct 30, 2015 at 05:26:04AM -0700, Pete Howell wrote:
> I ran it from the command line and it says, "No new updates available", so
> I guess it's updated. The confusion stems from the Apper program because
> it doesn't seem to show progress and in the end shows a page with a red
> shield and an X, with a message, "Last check for updates was more than a
> month ago". This is extremely confusing and gives one the impression that
> updates are not running.

Yes, details are described here:
https://github.com/QubesOS/qubes-issues/issues/968

In short - it's hard to convince GUI package manager that repository is
actually available even if theoretically there is no network connection.

- --
Best Regards,
Marek Marczykowski-Górecki
Invisible Things Lab
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
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Pete Howell

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Oct 30, 2015, 9:26:24 AM10/30/15

to qubes-users, w.peter...@gmail.com, fte...@tutamail.com

Since the GUI doesn't work as expected, could I respectfully recommend you eliminate the Apper all together. It seems like it would be better to open a terminal running qubes-dom0-update, since users are used to this -- other VM updates are all done in a terminal window.

Thanks!

Marek Marczykowski-Górecki

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Oct 30, 2015, 9:37:21 AM10/30/15

to Pete Howell, qubes-users, fte...@tutamail.com

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

On Fri, Oct 30, 2015 at 06:26:24AM -0700, Pete Howell wrote:
> Since the GUI doesn't work as expected, could I respectfully recommend you
> eliminate the Apper all together. It seems like it would be better to open
> a terminal running qubes-dom0-update, since users are used to this -- other
> VM updates are all done in a terminal window.

Yes, that would make sense.

- --
Best Regards,
Marek Marczykowski-Górecki
Invisible Things Lab
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
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