Installation problems?

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Jodie

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Sep 8, 2016, 11:17:14 PM9/8/16
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Hi all,

I've been trying to install Qubes on a Thinkpad T430. As far as I can tell, support for this should be good.

I get past the configuration window, but the install is currently failing on the installation of the
qubes-template-fedora-23 package, with this error message:

"The following error occurred while installing. This is a fatal error and installation will be aborted.

getPackage error: failure: Packages/q/qubes-template-fedora-23-3.0.5-201603081705.noarch.rpm from anaconda: [Errno 256] No more mirrors to try."

Any ideas on how to debug this?

Jodie

Foppe de Haan

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Sep 9, 2016, 1:47:52 AM9/9/16
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my first guess would be defective usb drive / bad download / corrupted copy.

Jodie

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Sep 9, 2016, 7:39:26 AM9/9/16
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I used the "Test media and install option" when booting. That succeeded.

In addition to this, when selecting the installation source, I went for the "Verify" option (the one right next to the detected installation media option). This also succeeded.

Anything else I can do?

Andrew David Wong

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Sep 9, 2016, 3:48:17 PM9/9/16
to Jodie, qubes-users
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512
Yes, please verify your ISO according to these instructions:

https://www.qubes-os.org/doc/verifying-signatures/

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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Jodie

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Sep 9, 2016, 3:54:04 PM9/9/16
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I've already done that, but I can redo that as well.

Question out of curiosity: wouldn't the test media verification fail if the ISO is corrupted?

Andrew David Wong

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Sep 9, 2016, 4:00:22 PM9/9/16
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 2016-09-09 12:54, Jodie wrote:
> I've already done that, but I can redo that as well.
>

If you've already done it, then that's fine.

> Question out of curiosity: wouldn't the test media verification
> fail if the ISO is corrupted?
>

If it's just "normal" corruption, then probably. But one can imagine a
modified ISO that always returns "success" when the test media
verification is run, even though it shouldn't.

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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Andrew David Wong

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Sep 9, 2016, 4:02:48 PM9/9/16
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

Where, exactly, are you seeing this error message? The installer
doesn't try to download the fedora-23 template during installation.
Rather, it's included in the ISO. So, it doesn't make sense for it to
be trying mirrors.

> Any ideas on how to debug this?
>
> Jodie
>

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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Jodie

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Sep 9, 2016, 4:10:07 PM9/9/16
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As strange as it sounds, I'm getting it during installation.

Andrew David Wong

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Sep 9, 2016, 4:28:01 PM9/9/16
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 2016-09-09 13:10, Jodie wrote:
> As strange as it sounds, I'm getting it during installation.
>

Ok, I'll file an issue for this. Which version of Qubes are
you trying to install?

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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Jodie

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Sep 9, 2016, 4:48:26 PM9/9/16
to qubes-users
Version 3.1. What's annoying me is that I can't figure out why this is happening. I even have a terrible photo of the install error if you want to see it.

I'm inclined to think that I'm doing something wrong, but can't tell what it is that I'm doing wrong.

Andrew David Wong

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Sep 9, 2016, 6:46:03 PM9/9/16
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

Yes, please share the photo of the error.

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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Jodie

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Sep 10, 2016, 12:42:30 PM9/10/16
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Here it is, as lovely as that photo is. Thanks!
IMG_0715.JPG

Chris Laprise

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Sep 10, 2016, 4:11:43 PM9/10/16
to Jodie, qubes-users
Here is the redhat help page for yum errno 256:

https://access.redhat.com/solutions/203603

It looks like yum either cannot access or validate the rpm file shown
(fedora template). Maybe a read error... What type of media did you
create, and what is the capacity?

You could try booting with another Linux distro like fedora, and examine
the boot/install media and the rpm that its complaining about.

Chris

Andrew David Wong

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Sep 10, 2016, 8:52:35 PM9/10/16
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

On 2016-09-10 09:42, Jodie wrote:
> Here it is, as lovely as that photo is. Thanks!
>
> On Friday, September 9, 2016 at 6:46:03 PM UTC-4, Andrew David Wong wrote:
> On 2016-09-09 13:48, Jodie wrote:
>>>> Version 3.1. What's annoying me is that I can't figure out why this
>>>> is happening. I even have a terrible photo of the install error if
>>>> you want to see it.
>>>>
>>>> I'm inclined to think that I'm doing something wrong, but can't
>>>> tell what it is that I'm doing wrong.
>>>>
>
> Yes, please share the photo of the error.
>

Thanks. Tracking here:

https://github.com/QubesOS/qubes-issues/issues/2308

- --
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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cgbo...@gmail.com

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Oct 4, 2016, 2:22:22 PM10/4/16
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I too am getting this error, however this error did not occur when I tried to install the same version from the same .iso a few weeks ago. The only difference is USB size.

Jodie

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Oct 6, 2016, 11:15:56 AM10/6/16
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I managed to install by redownloading the ISO, repeating all the steps (verifying, burning, etc). On the second (!) attempt of trying to install using the same flash drive, it succeeded. The first time, it gave me some other error.

So...trying the same thing multiple times may not be insanity after all?

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