Cannot get installer to load, Help and advice welcomed (semi-noob here).

[lozar7394]

I created the image in windows using the Rufus tool as per instructions on Qubes site. When booting I get the installation menu, selecting either verify media or the install option gets me to this (see attached image) screen, and nothing else happens.

I thought maybe it was an UEFI issue, so applied the following from the Qubes website, ..."In GRUB menu1, select “Troubleshoot”, then “Boot from device”, then press e. At the end of chainloader line add /mapbs /noexitboot."...

When I perform those options and attempt the install that way, my system reboots. This install is being attempted on an ASUS X555D Laptop.

[cenkm...@gmail.com]

Tried Qubes 4.0 installation on two PCs: 1) Asus Aspire S13 laptop, Intel i7-6500 CPU @ 2.50GHz 2.60 GHz, 8 GB RAM, 64-bit 2) Asus D620MT desktop, Intel i7-6700 CPU @ 3.40GHz, 3.40 GHz, 16 GB RAM, 64-bit.
For the first one, installation never proceeded further than few seconds (after few lines appeared on the screen, the screen was all black and the CPU was running at high speed without any progress). Tried both USB and CD drive.
For the second one, after selecting the language on the installation interface, it warned "unsupported hardware...Missing features: HVM/VT-x..."
According to the Qubes website, both of the PCs support the minimum requirements of Qubes 4.0, but I could not succeed to install.
This is a great opportunity for Qubes to become one of the big companies. I hope you can pull it off.

[awokd]

On Mon, April 30, 2018 2:38 pm, cenkm...@gmail.com wrote:
> Tried Qubes 4.0 installation on two PCs: 1) Asus Aspire S13 laptop, Intel
> i7-6500 CPU @ 2.50GHz 2.60 GHz, 8 GB RAM, 64-bit 2) Asus D620MT desktop,
> Intel i7-6700 CPU @ 3.40GHz, 3.40 GHz, 16 GB RAM, 64-bit.
> For the first one, installation never proceeded further than few seconds
> (after few lines appeared on the screen, the screen was all black and the
> CPU was running at high speed without any progress). Tried both USB and
> CD drive.

Try legacy mode or if you have a secondary graphics adapter, disabling it.

> For the second one, after selecting the language on the installation
> interface, it warned "unsupported hardware...Missing features:
> HVM/VT-x..."

Make sure VT-x etc. are enabled in your UEFI config.

[cang...@gmail.com]

Thank you, it worked. I strongly suggest Qubes staff add these two points on their website. Perhaps, the second one (enable VT-x etc.) is obvious to computer engineers, or even the first one (try legacy). However, not all of us are computer focused individuals. Once again, thank you for your helps.

On Tuesday, May 1, 2018 at 3:30:14 PM UTC+8, awokd wrote:

[john]

On 05/13/18 19:13, cangent05-Re5JQE...@public.gmane.org wrote:
> Thank you, it worked. I strongly suggest Qubes staff add these two points on their website. Perhaps, the second one (enable VT-x etc.) is obvious to computer engineers, or even the first one (try legacy). However, not all of us are computer focused individuals. Once again, thank you for your helps.
>
> On Tuesday, May 1, 2018 at 3:30:14 PM UTC+8, awokd wrote:

>> On Mon, April 30, 2018 2:38 pm, c...-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org wrote:
>>> Tried Qubes 4.0 installation on two PCs: 1) Asus Aspire S13 laptop, Intel
>>> i7-6500 CPU @ 2.50GHz 2.60 GHz, 8 GB RAM, 64-bit 2) Asus D620MT desktop,
>>> Intel i7-6700 CPU @ 3.40GHz, 3.40 GHz, 16 GB RAM, 64-bit.
>>> For the first one, installation never proceeded further than few seconds
>>> (after few lines appeared on the screen, the screen was all black and the
>>> CPU was running at high speed without any progress). Tried both USB and
>>> CD drive.
>>
>> Try legacy mode or if you have a secondary graphics adapter, disabling it.
>>
>>> For the second one, after selecting the language on the installation
>>> interface, it warned "unsupported hardware...Missing features:
>>> HVM/VT-x..."
>>
>> Make sure VT-x etc. are enabled in your UEFI config.
>

Often, if you read enough you'll find that things you thought were in
"the docs" actually are. Happens to me. Then if you read the last 10
days in this usergroup, it's stated repeatedly, eg did you check
the HCL for your hardware?

but, welcome to the usergroup and qubes , and ..... if you read the
docs, try to "not top post" , as I'm sure you'll have plenty more
questions .....

[Stuart Perkins]

I understand the "not top post", but it is a departure from normal mailing groups. I retrieve all of my e-mails...25 accounts...with claws-mail, and this is the only group I have to scroll down to read what was posted. Not a bit deal on my computer, but I also get some emails on my "smart" phone, and it is more difficult there. Other than the "logical" reason to bottom post...the reading is better when you read the history...is there another reason to prefer bottom posting?