"Run command doesn't work" in VM after updating vmtemplate

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eduz...@gmail.com

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May 7, 2019, 1:20:36 PM5/7/19
to qubes-users
I am on R3.2 I know its not supported. I am going to update to R4. But before I update. I have been running on 3.2 for for a week and I used the arch vm to download and save some work. I updated archLinux vmtemplate to install new pkgs. After update I shutdown template before running my archvm. When I shut down the vmtemplate I got the msgbox with "it has been more than 20s" "cancel or kill it" I killed archLinux vmtemplate to shut it down. Now my arch VM starts but will not run any command whatsoever. Qvm-run arch command doesn't work either.

Now If I start archlinux template I can not run any command in template as well. And if I run vmtemplate with arch vm. There's an indicator that looks like a loading arrows next arch VM under machine state column. But stopping vmtemplate so VM can commit changes doesn't work for some reason. Am I missing something

awokd

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May 8, 2019, 3:14:31 AM5/8/19
to eduz...@gmail.com, qubes-users
eduz...@gmail.com:
> I am on R3.2 I know its not supported. I am going to update to R4. But before I update. I have been running on 3.2 for for a week and I used the arch vm to download and save some work. I updated archLinux vmtemplate to install new pkgs. After update I shutdown template before running my archvm. When I shut down the vmtemplate I got the msgbox with "it has been more than 20s" "cancel or kill it" I killed archLinux vmtemplate to shut it down. Now my arch VM starts but will not run any command whatsoever. Qvm-run arch command doesn't work either.
>
> Now If I start archlinux template I can not run any command in template as well. And if I run vmtemplate with arch vm. There's an indicator that looks like a loading arrows next arch VM under machine state column. But stopping vmtemplate so VM can commit changes doesn't work for some reason. Am I missing something
>
One of the updates must have broken a Qubes package. You should be able
to switch your ArchVM to use a different template if you need to recover
data from it. If you catch the problem quickly enough, you can roll back
your template to an earlier version, but you only get one chance. Once
you power it on twice, it's gone. Many Qubes users clone their templates
before upgrading one of them and testing. That way, if there is a
problem, the bad template can be deleted and the clone renamed.
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