Debian 8 Template, can't install printers

[Drew White]

Hi Folks,

Debian 8 Template, can't install printers

I'm installing a printer driver. It works under the AppVM, but not under the template.

The template has the "searching for drivers" dialogue, then the whole printer settings
close and it doesn't add the printer or anything.

Please help.

Sincerely,
Drew.

[Chris Laprise]

> --

Templates aren't supposed to be able to communicate with anything except
their package repositories (for software installs and updates). You can
change the firewall settings to make a temporary exception.

https://www.qubes-os.org/doc/network-printer/

Chris

[Drew White]

 I don't know what communicating with the printer has to do with anything, it's the install of the driver that isn't working.
I can do it with Fedora Template, but not Debian template.

The templates themselves have no such restriction that you are mentioning.

Can anyone please help?

[raah...@gmail.com]

A usb printer you are talking about? If its a network printer the template would need temporary internet access to talk to it since its blocked by default. What driver are you trying to install and how?

[Chris Laprise]

Can you describe the steps that work for you in fedora? Maybe one of us
would see the problem then, or an issue could be opened for the problem.

Chris

[Drew White]

Fedora method:

1. Start Template
2. Open Printers Dialog
3. Install printer by normal method
4. Shut down template.
complete.

[raah...@gmail.com]

what printer model? if its networked as been said you have to temp allow network access. Maybe you dont' realize your fedora template is being allowed network acess for some reason but the debian one is not? double check the firewall settings for each.

[Drew White]

On Saturday, 28 May 2016 04:01:57 UTC+10, raah...@gmail.com wrote:

what printer model?  if its networked as been said you have to temp allow network access.  Maybe you dont' realize your fedora template is being allowed network acess for some reason but the debian one is not?   double check the firewall settings for each.

It's a Konica Minolta.

I'll go into more detail for you since you may not be understanding what I meant because I didn't go into enough detail.

1. start Print Settings
2. click Add button
3. click on Network Printer.
4. Find Network Printer.
6. Enter Host IP of Printer.
7. Click Find
8. Select Konica Minolta from found printers list.
9. Make sure hostname is correct for printer.
10. Chance it to the IP instead of hostname and click Probe.
11. Ensure the Queue is correct and Connection as well.
12. Click Forward
13. "Searching for Drivers" dialogue pops up, then vanishes, New Printer window vanishes, Print Settings vanishes.
  -- All other windows open stay there, it's only the print settings and sub windows that vanish.
  -- That was the first thing I checked.
  -- If I perform the same thing in an AppVM, the whole Print Settings and Add Printer all just lock up. instead of vanishing.

[raah...@gmail.com]

How are you starting "print settings"? Did you try system-config-printer command from the terminal? And So it finds the printer on the network but crashes when it says searching for drivers? I'm not sure what you mean by print settings and sub windows. Wouldn't print settings be after you install it? Never even heard of that model maybe you have to manually download the driver from their website for fedora? not sure. You could also try asking on fedora forums.

[Chris Laprise]

The UI he is describing is system-config-printer (Red Hat). He could try
gnome-control-center ->Printers instead. That works for me.

Chris

[Drew White]

To star print settings you add it to the application list by using the ADD MORE SHORTCUTS for that virtual.
Then you click on that shortcut.

[Drew White]

The UI he is describing is system-config-printer (Red Hat). He could try
gnome-control-center ->Printers instead. That works for me.

Chris

Chris, that is essentially what I did. But not through the
control center, just directly through the menu system and
running that exact section.

I did the same thing in Fedora (RedHat) and it worked fine.

After it detected the printer, it searched for the drivers, didn't
find them, so I put the OpenDriver file on and installed it.
RedHat based, easy. Debian based, crashed.

Currently on Debian 8. I don't know if it's a bug in Debian 8
or not though.

[Chris Laprise]

On 06/01/2016 10:29 PM, Drew White wrote:
>
> The UI he is describing is system-config-printer (Red Hat). He
> could try
> gnome-control-center ->Printers instead. That works for me.
>
> Chris
>
>
> Chris, that is essentially what I did. But not through the
> control center, just directly through the menu system and
> running that exact section.

The gnome utility is not the same as the system-config-printer utility
(written by Red Hat). The former works fine for me in debian. BTW, I
setup my debian template using 'tasksel' and chose both debian desktop
and gnome.

>
> I did the same thing in Fedora (RedHat) and it worked fine.
>
> After it detected the printer, it searched for the drivers, didn't
> find them, so I put the OpenDriver file on and installed it.
> RedHat based, easy. Debian based, crashed.

I have been manually choosing from the built-in drivers. For many
printers, you can use a driver with a model number that's close if
there's no exact match.

>
> Currently on Debian 8. I don't know if it's a bug in Debian 8
> or not though.

Either in debian or the driver.

Chris

[Drew White]

On Thursday, 2 June 2016 14:11:32 UTC+10, Chris Laprise wrote:

On 06/01/2016 10:29 PM, Drew White wrote:
>
>     The UI he is describing is system-config-printer (Red Hat). He
>     could try
>     gnome-control-center ->Printers instead. That works for me.
>
>     Chris
>
>
> Chris, that is essentially what I did. But not through the
> control center, just directly through the menu system and
> running that exact section.

The gnome utility is not the same as the system-config-printer utility
(written by Red Hat). The former works fine for me in debian. BTW, I
setup my debian template using 'tasksel' and chose both debian desktop
and gnome.

 
Isn't Gnome the Debian Dektop GUI?

>
> I did the same thing in Fedora (RedHat) and it worked fine.
>
> After it detected the printer, it searched for the drivers, didn't
> find them, so I put the OpenDriver file on and installed it.
> RedHat based, easy. Debian based, crashed.

I have been manually choosing from the built-in drivers. For many
printers, you can use a driver with a model number that's close if
there's no exact match.

There is the problem in the first place. That's the bit I can't get to, as per my OP.
I can't get THAT far. If I could then I wouldn't be having the issue
and be here trygin to get an answer.

 

>
> Currently on Debian 8. I don't know if it's a bug in Debian 8
> or not though.

Either in debian or the driver.

It could be something in Debian OR the Qubes Drivers. Not the Printer drivers, as I can't even get to the point to select them.

[Chris Laprise]

On 06/02/2016 12:32 AM, Drew White wrote:
>
>
> On Thursday, 2 June 2016 14:11:32 UTC+10, Chris Laprise wrote:
>
>
>
> On 06/01/2016 10:29 PM, Drew White wrote:
> >
> > The UI he is describing is system-config-printer (Red Hat). He
> > could try
> > gnome-control-center ->Printers instead. That works for me.
> >
> > Chris
> >
> >
> > Chris, that is essentially what I did. But not through the
> > control center, just directly through the menu system and
> > running that exact section.
>
> The gnome utility is not the same as the system-config-printer
> utility
> (written by Red Hat). The former works fine for me in debian. BTW, I
> setup my debian template using 'tasksel' and chose both debian
> desktop
> and gnome.
>
>
> Isn't Gnome the Debian Dektop GUI?

All/most of gnome was missing back when I installed the debian template.

>
> >
> > I did the same thing in Fedora (RedHat) and it worked fine.
> >
> > After it detected the printer, it searched for the drivers, didn't
> > find them, so I put the OpenDriver file on and installed it.
> > RedHat based, easy. Debian based, crashed.
>
> I have been manually choosing from the built-in drivers. For many
> printers, you can use a driver with a model number that's close if
> there's no exact match.
>
>
> There is the problem in the first place. That's the bit I can't get
> to, as per my OP.
> I can't get THAT far. If I could then I wouldn't be having the issue
> and be here trygin to get an answer.

Its only about the 5th step when I do it. I suggest you go in through
the gnome-control-center, click on the Plus sign, enter the printer IP
address in the search dialog (printer should then appear, perhaps more
than once), then select the LPD entry and 'Add'. At that point you
should have a driver selection dialog, with manufacturers on the left
and drivers on the right.

>
> >
> > Currently on Debian 8. I don't know if it's a bug in Debian 8
> > or not though.
>
> Either in debian or the driver.
>
> It could be something in Debian OR the Qubes Drivers. Not the Printer
> drivers, as I can't even get to the point to select them.
>

Its also possible something about your debian template became corrupt.
If so, you could reinstall it.

Chris