Major problem after trying to set up wireless connection

[barber...@gmail.com]

Ok let me start off by saying I am new to qubes. I have been enjoying using it for the past month. However I have come across a major problem.... I cannot log on to qubes or access any of my vm's after trying to enable wifi. As my keyboard and mouse have been disabled and I cannot enter user password.

Let me try and explain the problem in full here

So I was following this tutorial on youtube https://www.youtube.com/watch?v=qFwbQ06h8Qo

from internet.me who I found to be very informative. Unfortunately for me when the msgbox appeared saying "do you allow domain sys-usb to execute qubes.InputMouse operation on the domain "dom 0" everything freezes permenantly and I cannot use keyboard or mouse any more.

Eventually I restart machine and cannot input disk password however when I remove the hide_all_usb section from the grub I can now enter disk password but cannot enter the user password that follows. I am stuck here and cannot access any of my information which is important to my work. I have tried using a PS2 keyboard but have had no success. I have tried googling similar problems but they all assume I can access the dom0 domain. I would greatly appreciate any assistance anyone could provide.

[Unman]

On Wed, Jun 07, 2017 at 04:17:00AM -0700, barber...@gmail.com wrote:
> Ok let me start off by saying I am new to qubes. I have been enjoying using it for the past month. However I have come across a major problem.... I cannot log on to qubes or access any of my vm's after trying to enable wifi. As my keyboard and mouse have been disabled and I cannot enter user password.
>
> Let me try and explain the problem in full here
>
> So I was following this tutorial on youtube https://www.youtube.com/watch?v=qFwbQ06h8Qo
>

> from internet.me who I found to be very informative. Unfortunately for me when the msgbox appeared saying "do you allow domain sys-usb to execute qubes.InputMouse operation on the domain "dom 0" everything freezes permanently and I cannot use keyboard or mouse any more.

>
> Eventually I restart machine and cannot input disk password however when I remove the hide_all_usb section from the grub I can now enter disk password but cannot enter the user password that follows. I am stuck here and cannot access any of my information which is important to my work. I have tried using a PS2 keyboard but have had no success. I have tried googling similar problems but they all assume I can access the dom0 domain. I would greatly appreciate any assistance anyone could provide.
>

It sounds to me as if you have not succeeded in having the sys-usb
proxy mouse and keyboard to dom0. I think that was covered in the video
where he sets the policy to "allow" - obviously you didn't follow this
step.
If you think you DID do this, try unplugging and replugging the mouse
and keyboard to see if you can get one or other working. If you just get
that prompt, you didn't configure policy correctly.

You don't say why a PS2 keyboard doesn't work - it should. Do you get any
response to key presses? (Lights coming on etc?)
I don't know what level of competence in Linux you have, (as opposed to
Qubes). You could boot from a live usb, and stop sys-usb from starting:
this would at least allow you back in and you would be able to
configure the box correctly.

[barber...@gmail.com]

Thanks so much for response, much appreciated. I tried to use usb to ps2 adapter for keyboard which I thought should work but did not. I will try and get my hands on a PS2 keyboard tomorrow and see if it is successful. I will update info once this is complete. Thanks again

[barber...@gmail.com]

oh and I definitely did set the policy to allow...and I have removed usbs and reinserted them...so Im not sure how this happened in the first place

[cooloutac]

theres gotta be something you missed man, double check and try again.

fwiw I also use a usb to ps2 adapter and use the mouse proxy for a usb mouse. does the ps2 kb adapter work in the bios?

Some mobos have options for fast boot. or when usb controls are able to be used. The exact option is escaping me, but if you are able to use mouse in your bios you probably have the features I'm thinking of. double check anything that can be related.

[cooloutac]

You also might have usb controller handoff options in bios you can see if make a diff as well. I'm pretty sure I disabled all of them, but I am using usb3.0 and can't remember if I have enabled or disabled handoff for xhci controller, I will check when i get a chance.