Unsupported hardware detected

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Marc Ballesteros

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Sep 10, 2018, 7:17:45 AM9/10/18
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Hello.
I am trying to install qubes os 4 on my computer, but I receive the "Unsupported hardware detected" message (Missing features: HVM/VT-x/AMD.V, IOMMU/VT/....)
I verified the CPU compatibility with lscpu and I see the VT-x virtualization system enabled and the ept flag.
It is possible to install Qubes OS 4 on this system? Thanks 



Arquitectura:                        x86_64
modo(s) de operación de las CPUs:    32-bit, 64-bit
Orden de los bytes:                  Little Endian
CPU(s):                              8
Lista de la(s) CPU(s) en línea:      0-7
Hilo(s) de procesamiento por núcleo: 2
Núcleo(s) por «socket»:              4
«Socket(s)»                          1
Modo(s) NUMA:                        1
ID de fabricante:                    GenuineIntel
Familia de CPU:                      6
Modelo:                              60
Nombre del modelo:                   Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Revisión:                            3
CPU MHz:                             3396.892
CPU MHz máx.:                        4000,0000
CPU MHz mín.:                        800,0000
BogoMIPS:                            7195.68
Virtualización:                      VT-x
Caché L1d:                           32K
Caché L1i:                           32K
Caché L2:                            256K
Caché L3:                            8192K
CPU(s) del nodo NUMA 0:              0-7
Indicadores:                         fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe
syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx
smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm cpuid_fault epb inv
pcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid xsaveopt dtherm ida arat pln
pts flush_l1d



Mike Keehan

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Sep 10, 2018, 10:54:56 AM9/10/18
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-d
> dtes64 monitor ds_ cpl vmx
> smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic
> movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm
> cpuid_fault epb inv
> pcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept
> vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid xsaveopt
> dtherm ida arat pln
> pts flush_l1d
>

Hi Marc,

Qubes 4 requires VT-d in addition to VT-x. Have a look in the bios
setup to see if you can turn it on there.

Mike.

Specter Green

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Jun 2, 2021, 2:52:02 PM6/2/21
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The issue is resolved in the CPU chipset used.
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