Problem: Convert to Trusted PDF Hangs

[Pushpins4u]

Greetings,

I recently began downloading PDFs in an anon-whonix VM and wanted to sanitize them to move over to an offline VM attached to a storage USB.  Weeks ago I was able to navigate to my downloaded PDFs in the anon-whonix Tor Browser folder, right-click, and convert the PDFs successfully.  Copying them to my offline VM and attached USB drive worked fine.

When I try this process now, the PDF conversion progress window gets to like 95% full and then hangs.  I'm notified that a script appears to have hung and asked if it should be terminated.  This is happening consistently with the same PDF.

I'm up-to-date on my dom0.  Running on an HP EliteBook with i5 processor.

Ideas?

Thanks,

PP

Sent with ProtonMail Secure Email.

[Ángel]

Pushpins4u wrote:
> When I try this process now, the PDF conversion progress window gets
> to like 95% full and then hangs. I'm notified that a script appears
> to have hung and asked if it should be terminated. This is happening
> consistently with the same PDF.
>

Does it only fail with *this* PDF (ie. you are still able to convert
other pdfs)?

It seems a problem with this specific pdf. pdf is a complex
specification so it's not that strange that there could be some special
case where the processor could apparently hang (I'm sure it's possible
to create a pdf requiring much more memory than could be available, for
instance).
If it's not confidential, the way to figure out why it fails would
involve sharing it with some dev...

[raah...@gmail.com]

copy the file to some other untrusted or disposablevm and see if it works there.

[Pushpins4u]

Forwarding to list.

copy the file to some other untrusted or disposablevm and see if it works there.

That gave a clue.  Copying the untrusted PDF to my untrusted domain and attempting the conversion there resulted in the same behavior.  However, instead of receiving a "script hanging" error I received this message:

"Merging pages failed: convert: unable to extent pixel cache `No such file or directory' @ fatal/cache.c/CacheSignalHandler/3394."

Each time after I received the OS pop-up message:

"Warning: insufficient memory to start disp<n+1>"

And this error window:

"The remote party return invalid no of pages, aborting!"

-pp4u

Sent with ProtonMail Secure Email.

[raah...@gmail.com]

well maybe someone who knows what those errors mean can chime in. so only with the same pdf? is it a very large file? u sure you not running out of ram or space? Are you using fedora or debian? whats your pc specs?