Installing: Missing features: IOMMU/VT-d/AMD-Vi, Interrupt Remapping

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LefC

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Jan 2, 2019, 9:12:29 AM1/2/19
to qubes-users
Hi, i'm trying to install Qubes for the first time, i am a total newb but eager to learn more about this interesting OS.
So i attempted an installation to my old wiped laptop and got this message

Missing features: IOMMU/VT-d/AMD-Vi, Interrupt Remapping

And the warning that Qubes might not work properly. Does that mean that my machine is not able to run Qubes at all?? Is there anything that i may can do to make it work somehow?
To be honest, i did proceed with the installation, which completed normally without any issue but then the system was and is not able to boot Qubes. It leads to some Fail/error messages while booting. Is it because of the lacking hardware?
Is there any hope for my laptop and Qubes?

Steve Coleman

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Jan 2, 2019, 10:06:31 AM1/2/19
to LefC, qubes-users
Before giving up, go check your BIOS settings for the required features
listed above. In all likelihood you may actually have the necessary
hardware but have them disabled in BIOS by default.

Without knowing *exactly* what system processor and chipset you have we
can not give you any better advice than to check these settings.

Try enabling those settings in BIOS, and then try to install again.
Failing that, you might check to see if you have the latest vendor BIOS
update. Take notes on what it says about your specific hardware, and
let us know what happens.

LefC

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Jan 2, 2019, 11:41:42 AM1/2/19
to qubes-users
Thanks for the answer,
Well, the laptop is a samsung model NP300V5A

Intel Core i5 2410M / 2.30 GHz ( Dual-Core )
with a GeForce GT 520M

I looked up the BIOS settings as you suggested, there's nowhere something like the missing features. Only VT-x which says 'Supported'. Its Phoenix BIOS v.08F1
Not sure how to update this, i must look it up and ask again. Also most of its options seem to be locked by the manufacturer

Steve Coleman

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Jan 2, 2019, 4:37:53 PM1/2/19
to qubes-users
Well you can take a look here:
https://www.samsung.com/us/support/owners/product/np300v5a

I didn't see VT-d listed anywhere on the spec page. There is a BIOS
installer ver 1.0.0.2 listed, but from way back in 2011. If you don't
have the VT-d hardware there isn't much point to installing Qubes.

LefC

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Jan 5, 2019, 7:07:51 AM1/5/19
to qubes-users
Thank you, unfortunately looks like this laptop can't run qubes.
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