Qubes-R4.0-rc1 installation fails

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sigmu...@gmail.com

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Aug 25, 2017, 12:40:32 PM8/25/17
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Hello,

I just acquired a new computer with the following characteristics:

- Motherboard: MSI X370 Gaming Pro Carbon
- CPU: AMD Ryzen 7 1700X

With another computer, I installed the Qubes 4.0 RC1 iso on a USB stick from Ubuntu, following the tutorial on the official site. (I also checked its integrity beforehand)

Once plugged in the new computer, the installation UI (cyan background) shows up. I select "Install Qubes R4.0-rc1", the screen turns black and my computer reboots after some seconds to bring me again to this menu.

In the troubleshooting section, I selected "Install Qubes R4.0-rc1 in basic graphics mode" to see the debug logs. I had to record my computer with my phone because here again the screen turns black and my PC reboots ; I managed to grasp the last frame before it turns black, here's a screenshot :


http://puu.sh/xjjbb/f487abdd69.jpg


I didn't try to install Qubes 3.2 on it. Also, the hard drive is blank and I don't have coreboot/libreboot installed (not compatible with my hardware)...

The line "xenoprof: Initialization failed. AMD processor family 23 is not supported" worries me a bit. Anyone knows a solution to this problem, if there is one?


Thanks in advance!

N.W.

Yethal

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Aug 25, 2017, 5:21:19 PM8/25/17
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Qubes ships with Kernel 4.9 however Ryzen support was only added in kernel 4.11

sigmu...@gmail.com

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Aug 25, 2017, 8:25:39 PM8/25/17
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> Qubes ships with Kernel 4.9 however Ryzen support was only added in kernel 4.11

Alright, so is it possible to implement the 4.11 kernel ourselves, or do we know when will it be implemented?

Thanks for the quick answer! :)

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