App launches then disappears on other computers

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Alex Kim

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Dec 23, 2019, 10:31:17 AM12/23/19
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Hello,

I am trying to distribute an app file that I made to team members. However, whenever they attempt to open the app by double clicking the icon, the app doesn't launch. I can run the app just fine on my computer. I have tried using almost every method (onefile, onedir, noconsole, nowindowed, and any combination in between) to no avail. Any tips on how to properly distribute the app? Thank you!

Best,
Alex Kim

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M. Agus Setiadi

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Dec 23, 2019, 11:27:05 AM12/23/19
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Hi,

Can you try to make onefile (exe) and then open cmd prompt and drag the file into cmd prompt after that press enter. I hope the error would comes up on cmd prompt.

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Igor Ridanovic

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Dec 23, 2019, 3:37:10 PM12/23/19
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Which OS are you using? It could be a permissions issue if you're on MacOS or Linux.

Igor Riđanović

213.293.8230 Los Angeles
hdhead.com  metafide.com

Alex Kim

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Jan 6, 2020, 7:01:16 PM1/6/20
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We are using MacOS. During testing, we would use system preferences to manually allow the app to run.


On Monday, December 23, 2019 at 2:37:10 PM UTC-6, Igor Ridanovic wrote:
Which OS are you using? It could be a permissions issue if you're on MacOS or Linux.

Igor Riđanović

213.293.8230 Los Angeles
hdhead.com  metafide.com

On 12/23/19 7:54 AM, M. Agus Setiadi wrote:
Hi,

Can you try to make onefile (exe) and then open cmd prompt and drag the file into cmd prompt after that press enter. I hope the error would comes up on cmd prompt.

On Mon, Dec 23, 2019, 22:31 Alex Kim <ale...@avant.com> wrote:
Hello,

I am trying to distribute an app file that I made to team members. However, whenever they attempt to open the app by double clicking the icon, the app doesn't launch. I can run the app just fine on my computer. I have tried using almost every method (onefile, onedir, noconsole, nowindowed, and any combination in between) to no avail. Any tips on how to properly distribute the app? Thank you!

Best,
Alex Kim

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Alex Kim

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Jan 6, 2020, 7:01:25 PM1/6/20
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Here is the error my partner is getting:
ERROR:root:code for hash md5 was not found.
Traceback (most recent call last):
  File "hashlib.py", line 147, in <module>
  File "hashlib.py", line 97, in __get_builtin_constructor
ValueError: unsupported hash type md5
ERROR:root:code for hash sha1 was not found.
Traceback (most recent call last):
  File "hashlib.py", line 147, in <module>
  File "hashlib.py", line 97, in __get_builtin_constructor
ValueError: unsupported hash type sha1
ERROR:root:code for hash sha224 was not found.
Traceback (most recent call last):
  File "hashlib.py", line 147, in <module>
  File "hashlib.py", line 97, in __get_builtin_constructor
ValueError: unsupported hash type sha224
ERROR:root:code for hash sha256 was not found.
Traceback (most recent call last):
  File "hashlib.py", line 147, in <module>
  File "hashlib.py", line 97, in __get_builtin_constructor
ValueError: unsupported hash type sha256
ERROR:root:code for hash sha384 was not found.
Traceback (most recent call last):
  File "hashlib.py", line 147, in <module>
  File "hashlib.py", line 97, in __get_builtin_constructor
ValueError: unsupported hash type sha384
ERROR:root:code for hash sha512 was not found.
Traceback (most recent call last):
  File "hashlib.py", line 147, in <module>
  File "hashlib.py", line 97, in __get_builtin_constructor
ValueError: unsupported hash type sha512
Traceback (most recent call last):
  File "PyInstaller/loader/rthooks/pyi_rth_certifi.py", line 11, in <module>
  File "/private/var/folders/4l/6jwl9mf907g_zysfkg9y4r5wfh0kxc/T/pip-install-rhOy4c/pyinstaller/PyInstaller/loader/pyimod03_importers.py", line 395, in load_module
  File "ssl.py", line 98, in <module>
  File "/private/var/folders/4l/6jwl9mf907g_zysfkg9y4r5wfh0kxc/T/pip-install-rhOy4c/pyinstaller/PyInstaller/loader/pyimod03_importers.py", line 684, in load_module
ImportError: dlopen(/var/folders/_v/5z1r4xcx3zzbvq3v03zdr_bhfh0bdc/T/_MEIVE1nAA/_ssl.so, 2): Library not loaded: /usr/lib/libssl.46.dylib
  Referenced from: /var/folders/_v/5z1r4xcx3zzbvq3v03zdr_bhfh0bdc/T/_MEIVE1nAA/_ssl.so
  Reason: image not found
[2676] Failed to execute script pyi_rth_certifi

On Monday, December 23, 2019 at 10:27:05 AM UTC-6, M. Agus Setiadi wrote:
Hi,

Can you try to make onefile (exe) and then open cmd prompt and drag the file into cmd prompt after that press enter. I hope the error would comes up on cmd prompt.

On Mon, Dec 23, 2019, 22:31 Alex Kim <ale...@avant.com> wrote:
Hello,

I am trying to distribute an app file that I made to team members. However, whenever they attempt to open the app by double clicking the icon, the app doesn't launch. I can run the app just fine on my computer. I have tried using almost every method (onefile, onedir, noconsole, nowindowed, and any combination in between) to no avail. Any tips on how to properly distribute the app? Thank you!

Best,
Alex Kim

This e-mail is only intended for the person(s) to whom it is addressed and may contain confidential information.  Any unauthorized review, use, disclosure, or distribution is prohibited. If you received this e-mail in error, please notify the sender by reply e-mail and then delete this message and any attachments from your system. Thank you for your cooperation.

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