Puppet x64 msi not installing files

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Gary Greene

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Jan 14, 2016, 11:12:19 PM1/14/16
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I’ve got a user on Windows 10 x64 Pro that we’ve been having some issues with the puppet install on his machine. To fix, I tried upgrading the client from 3.8.3 to 3.8.4 from the Puppet Open Source downloads for Windows x64.

When running the install, everything _appears_ to install, and the Windows Installer throws no error, but when I look at his filesystem, the files that I expect to be in C:\Program Files\Puppet Labs\ are not present at all.

The logs all state that the MSI install completed without issue, but as I said, the files never show up.

Has anyone else seen this? And if so, what’s the workaround for this so I can ensure that the rest of the Windows fleet aren’t going to be an issue upgrading to the latest release?

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Gary L. Greene, Jr.
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Derek Robinson

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Jan 15, 2016, 4:21:11 PM1/15/16
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You might try checking c:\programdata\.  

Bjoern Meier

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Jan 19, 2016, 10:14:51 AM1/19/16
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Hi,

do you have UAC active? I get this with active UAC.

Gary Greene

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Jan 28, 2016, 7:59:16 AM1/28/16
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Yes, UAC is turned on on this machine. Turning it off is not really an option, since compromising system security for the ability for us to manage systems is not an option.

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Bjoern Meier

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Jan 28, 2016, 8:08:47 AM1/28/16
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hi,

I didn't suggest anything like this. Take a virtuell machine, try to install without UAC. By the way: if you think turning off UAC just for an admin-install is a security issue, then: there are other issues as well.

So, if you get install puppet without UAC, you have the choice: turning UAC off for this install or repackage. Yes, the puppet packaging is quite awful, but: we haven't any other.
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