Puppet agent message: Could not retrieve local facts: Could not find fact 'define_fact'

[Andreas Dvorak]

Dear all,

since today the puppet agent does not work anymore if it is executed by service.
I prints out:
Could not retrieve local facts: Could not find fact 'define_fact'

If I run puppet agent -t I do not get the message.
I have updated facter from 1.7.1 to 2.1 and hiera from 1.2.1 to 1.3.4

I have
Linux RedHat 5 and 6
puppet 3.3.1
facter 2.1.0
hiera 1.3.4
ruby 1.8.7

Does any have an idea?

Thanks
Andreas

[Andreas Dvorak]

After downgrade facter to 1.7.1 the error is gone.
Then I did the update again and the error was back again.

I have many server that already have the version 2.1, without an update.

I don't understand why the update does not work.

[Kylo Ginsberg]

On Fri, Oct 24, 2014 at 5:43 AM, Andreas Dvorak <andreas...@gmail.com> wrote:

After downgrade facter to 1.7.1 the error is gone.
Then I did the update again and the error was back again.

Can you double-check that this server doesn't have multiple versions of facter installed? E.g. this can happen with one installed from packages and one from gem, etc.

Kylo

 

I have many server that already have the version 2.1, without an update.

I don't understand why the update does not work.

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[Andreas Dvorak]

Hi,

thank you for the answer.
No I don't have multiple facter installed.
find / -name facter
/usr/bin/facter
/usr/lib/ruby/site_ruby/1.8/facter
/var/lib/puppet/lib/facter

Andreas

[Wil Cooley]

On Thu, Oct 23, 2014 at 9:52 AM, Andreas Dvorak <andreas...@gmail.com> wrote:

Dear all,

since today the puppet agent does not work anymore if it is executed by service.
I prints out:
Could not retrieve local facts: Could not find fact 'define_fact'

If I run puppet agent -t I do not get the message.
I have updated facter from 1.7.1 to 2.1 and hiera from 1.2.1 to 1.3.4

Did you restart the Puppet Agent after the upgrade?

Wil 

[Andreas Dvorak]

Hi Wil,

thank you. The restart was missing.
So easy but I did not think about that.

Andreas