Dashboard: New Install: Report processor failed - permission denied

[Will Button]

Hi all,

Installed puppet open source 2.7.23 and puppet dashboard.

I have agents successfully talking to the master

Puppet dashboard gui works on port 3000

I can post successfully using a rest client to http://ph-puppet01.mylist.com:3000/reports/upload

puppetmaster service is running, puppet-dashboard service is running, puppet-dashboard-workers service is running

Agents are unable to report.

Puppetmaster logs:

Apr 16 09:11:44 ph-puppet01 puppet-master[12288]: Could not find node 'ph-puppet01.mylist.com'; cannot compile

Apr 16 09:11:44 ph-puppet01 puppet-agent[5774]: Could not retrieve catalog from remote server: Error 400 on SERVER: Could not find node 'ph-puppet01.mylist.com'; cannot compile

Apr 16 09:11:44 ph-puppet01 puppet-agent[5774]: Using cached catalog

Apr 16 09:11:44 ph-puppet01 puppet-agent[5774]: Could not retrieve catalog; skipping run

Apr 16 09:11:44 ph-puppet01 puppet-master[12288]: Report processor failed: Permission denied - connect(2)

Puppetmaster puppet.conf:

[main]

    # The Puppet log directory.

    # The default value is '$vardir/log'.

    logdir = /var/log/puppet

    modulepath = /etc/puppet/modules

    # Where Puppet PID files are kept.

    # The default value is '$vardir/run'.

    rundir = /var/run/puppet

    # Where SSL certificates are kept.

    # The default value is '$confdir/ssl'.

    ssldir = $vardir/ssl

    dns_alt_names=puppet,ph-puppet01.mylist.com,puppet.mylist.com

[master]

    # Puppet-Dashboard

    reports = store, http

    reporturl = http://ph-puppet01.mylist.com:3000/reports/upload

    node_terminus = exec

    external_nodes = /usr/bin/env PUPPET_DASHBOARD_URL=http://localhost:3000 /opt/puppet-dashboard/bin/external_node

[agent]

    # The file in which puppetd stores a list of the classes

    # associated with the retrieved configuratiion.  Can be loaded in

    # the separate ``puppet`` executable using the ``--loadclasses``

    # option.

    # The default value is '$confdir/classes.txt'.

    classfile = $vardir/classes.txt

    # Where puppetd caches the local configuration.  An

    # extension indicating the cache format is added automatically.

    # The default value is '$confdir/localconfig'.

    localconfig = $vardir/localconfig

    server = ph-puppet01.mylist.com

    report = true

    pluginsync = true

Agent puppet.conf:

[main]

    # The Puppet log directory.

    # The default value is '$vardir/log'.

    logdir = /var/log/puppet

    # Where Puppet PID files are kept.

    # The default value is '$vardir/run'.

    rundir = /var/run/puppet

    # Where SSL certificates are kept.

    # The default value is '$confdir/ssl'.

    ssldir = $vardir/ssl

[agent]

    # The file in which puppetd stores a list of the classes

    # associated with the retrieved configuratiion.  Can be loaded in

    # the separate ``puppet`` executable using the ``--loadclasses``

    # option.

    # The default value is '$confdir/classes.txt'.

    classfile = $vardir/classes.txt

    # Where puppetd caches the local configuration.  An

    # extension indicating the cache format is added automatically.

    # The default value is '$confdir/localconfig'.

    localconfig = $vardir/localconfig

    server = ph-puppet01.mylist.com

    report = true

    pluginsync = true

Dashboard settings.yml:

#===[ Settings ]=========================================================

#

# This file is meant for storing setting information that is never

# published or committed to a revision control system.

#

# Do not modify this "config/settings.yml.example" file directly -- you

# should copy it to "config/settings.yml" and customize it there.

#

#---[ Values ]----------------------------------------------------------

# Node name to use when contacting the puppet master.  This is the

# CN that is used in Dashboard's certificate.

cn_name: 'dashboard'

ca_crl_path: 'certs/dashboard.ca_crl.pem'

ca_certificate_path: 'certs/dashboard.ca_cert.pem'

certificate_path: 'certs/dashboard.cert.pem'

private_key_path: 'certs/dashboard.private_key.pem'

public_key_path: 'certs/dashboard.public_key.pem'

# Hostname of the certificate authority.

ca_server: 'puppet'

# Port for the certificate authority.

ca_port: 8140

# Key length for SSL certificates

key_length: 1024

# The "inventory service" allows you to connect to a puppet master to retrieve and node facts

enable_inventory_service: true

# Hostname of the inventory server.

inventory_server: 'ph-puppet01.mylist.com'

# Port for the inventory server.

inventory_port: 8140

# Set this to true to allow Dashboard to display diffs on files that

# are archived in the file bucket.

use_file_bucket_diffs: false

# Hostname of the file bucket server.

file_bucket_server: 'puppet'

# Port for the file bucket server.

file_bucket_port: 8140

# Amount of time in seconds since last report before a node is considered no longer reporting

no_longer_reporting_cutoff: 3600

# How many days of history to display on the "Daily Run Status" graph

daily_run_history_length: 30

use_external_node_classification: true

# Uncomment the following line to set a local time zone.  Run

# "rake time:zones:local" for the name of your local time zone.

#time_zone: 'Pacific Time (US & Canada)'

# Look at http://ruby-doc.org/core/classes/Time.html#M000298 for the strftime formatting

datetime_format: '%Y-%m-%d %H:%M %Z'

date_format: '%A, %B %e, %Y'

# Set this to the URL of an image. The image will be scaled to the specified dimensions.

custom_logo_url: '/images/dashboard_logo.png'

custom_logo_width: 155px

custom_logo_height: 23px

custom_logo_alt_text: 'Puppet Dashboard'

# We will be deprecating using "http://dashboard_servername/reports" as the puppet master's reporturl.

# Set this to 'true' once you have changed all your puppet masters to send reports to

# "http://dashboard_servername/reports/upload"

disable_legacy_report_upload_url: true

# Disables the UI and controller actions for editing nodes, classes, groups and reports.  Report submission is still allowed

enable_read_only_mode: false

# Default number of items of each kind to display per page

nodes_per_page: 20

classes_per_page: 50

groups_per_page: 50

reports_per_page: 20

#===[ fin ]=============================================================

Looking for thoughts regarding what I didn't configure correctly to allow agents to report.

Thanks!

[José Luis Ledesma]

Hi,

You should be using puppet 3.x if you are just starting.

Anyway, have you created the node in the dashboard with his fqdn?

Regards,

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[Will Button]

Hey, thanks for the reply!

I had installed puppet-server from the epel repos- that's where I got 2.7.

I added the puppetlabs repos, removed 2.7 and installed 3.4.

Restarted, and all works great now.

Thanks for your help!