[windows server 2008 r2] puppet errors in 3.3.0 on exchange database servers

[cko]

Hi,

i recently updated our windows 2008 r2 servers to puppet 3.3.0 .

Im getting the following error (only on our exchange 2010 db servers) ever since:

Level	Message	Source	File	Line	Time
err	Could not retrieve local facts: undefined method `gsub' for nil:NilClass	Puppet			13.09.2013 15:12 CEST
err	Failed to apply catalog: Could not retrieve local facts: undefined method `gsub' for nil:NilClass	Puppet			13.09.2013 15:12 CEST

All other windows hosts run perfectly fine.

Any ideas?

[Josh Cooper]

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Can you run puppet agent --test --debug --trace, and post the resulting stacktrace? At first glance it sounds like https://projects.puppetlabs.com/issues/12116, which we fixed in facter 1.7.3 and was released with puppet 3.3.0...

Josh

--

Josh Cooper

Developer, Puppet Labs

[cko]

Here you go:

C:\puppet\bin>puppet agent --test --debug --trace 

Error: Could not retrieve local facts: undefined method `gsub' for nil:NilClass

C:/puppet/facter/lib/facter/util/ip.rb:39:in `alphafy'

C:/puppet/facter/lib/facter/interfaces.rb:35:in `block (2 levels) in <top (required)>'

C:/puppet/facter/lib/facter/interfaces.rb:34:in `each'

C:/puppet/facter/lib/facter/interfaces.rb:34:in `block in <top (required)>'

C:/puppet/facter/lib/facter/interfaces.rb:29:in `each'

C:/puppet/facter/lib/facter/interfaces.rb:29:in `<top (required)>'

C:/puppet/facter/lib/facter/util/loader.rb:95:in `load'

C:/puppet/facter/lib/facter/util/loader.rb:95:in `load_file'

C:/puppet/facter/lib/facter/util/loader.rb:46:in `block (2 levels) in load_all'

C:/puppet/facter/lib/facter/util/loader.rb:41:in `each'

C:/puppet/facter/lib/facter/util/loader.rb:41:in `block in load_all'

C:/puppet/facter/lib/facter/util/loader.rb:38:in `each'

C:/puppet/facter/lib/facter/util/loader.rb:38:in `load_all'

C:/puppet/facter/lib/facter/util/collection.rb:114:in `load_all'

C:/puppet/facter/lib/facter.rb:248:in `loadfacts'

C:/puppet/puppet/lib/puppet/indirector/facts/facter.rb:11:in `reload_facter'

C:/puppet/puppet/lib/puppet/indirector/facts/facter.rb:53:in `find'

C:/puppet/puppet/lib/puppet/indirector/indirection.rb:197:in `find'

C:/puppet/puppet/lib/puppet/configurer/fact_handler.rb:15:in `find_facts'

C:/puppet/puppet/lib/puppet/configurer/fact_handler.rb:31:in `facts_for_uploading'

C:/puppet/puppet/lib/puppet/configurer.rb:101:in `get_facts'

C:/puppet/puppet/lib/puppet/configurer.rb:164:in `run'

C:/puppet/puppet/lib/puppet/agent.rb:45:in `block (5 levels) in run'

C:/puppet/puppet/lib/puppet/agent/locker.rb:20:in `lock'

C:/puppet/puppet/lib/puppet/agent.rb:45:in `block (4 levels) in run'

C:/puppet/sys/ruby/lib/ruby/1.9.1/sync.rb:227:in `sync_synchronize'

C:/puppet/puppet/lib/puppet/agent.rb:45:in `block (3 levels) in run'

C:/puppet/puppet/lib/puppet/agent.rb:119:in `with_client'

C:/puppet/puppet/lib/puppet/agent.rb:42:in `block (2 levels) in run'

C:/puppet/puppet/lib/puppet/agent.rb:84:in `run_in_fork'

C:/puppet/puppet/lib/puppet/agent.rb:41:in `block in run'

C:/puppet/puppet/lib/puppet/application.rb:179:in `call'

C:/puppet/puppet/lib/puppet/application.rb:179:in `controlled_run'

C:/puppet/puppet/lib/puppet/agent.rb:39:in `run'

C:/puppet/puppet/lib/puppet/application/agent.rb:360:in `onetime'

C:/puppet/puppet/lib/puppet/application/agent.rb:326:in `run_command'

C:/puppet/puppet/lib/puppet/application.rb:364:in `block (2 levels) in run'

C:/puppet/puppet/lib/puppet/application.rb:457:in `plugin_hook'

C:/puppet/puppet/lib/puppet/application.rb:364:in `block in run'

C:/puppet/puppet/lib/puppet/util.rb:511:in `exit_on_fail'

C:/puppet/puppet/lib/puppet/application.rb:364:in `run'

C:/puppet/puppet/lib/puppet/util/command_line.rb:132:in `run'

C:/puppet/puppet/lib/puppet/util/command_line.rb:86:in `execute'

C:/puppet/puppet/bin/puppet:4:in `<main>'

Error: Failed to apply catalog: Could not retrieve local facts: undefined method `gsub' for nil:NilClass

C:/puppet/puppet/lib/puppet/configurer/fact_handler.rb:26:in `rescue in find_facts'

C:/puppet/puppet/lib/puppet/configurer/fact_handler.rb:14:in `find_facts'

C:/puppet/puppet/lib/puppet/configurer/fact_handler.rb:31:in `facts_for_uploading'

C:/puppet/puppet/lib/puppet/configurer.rb:101:in `get_facts'

C:/puppet/puppet/lib/puppet/configurer.rb:164:in `run'

C:/puppet/puppet/lib/puppet/agent.rb:45:in `block (5 levels) in run'

C:/puppet/puppet/lib/puppet/agent/locker.rb:20:in `lock'

C:/puppet/puppet/lib/puppet/agent.rb:45:in `block (4 levels) in run'

C:/puppet/sys/ruby/lib/ruby/1.9.1/sync.rb:227:in `sync_synchronize'

C:/puppet/puppet/lib/puppet/agent.rb:45:in `block (3 levels) in run'

C:/puppet/puppet/lib/puppet/agent.rb:119:in `with_client'

C:/puppet/puppet/lib/puppet/agent.rb:42:in `block (2 levels) in run'

C:/puppet/puppet/lib/puppet/agent.rb:84:in `run_in_fork'

C:/puppet/puppet/lib/puppet/agent.rb:41:in `block in run'

C:/puppet/puppet/lib/puppet/application.rb:179:in `call'

C:/puppet/puppet/lib/puppet/application.rb:179:in `controlled_run'

C:/puppet/puppet/lib/puppet/agent.rb:39:in `run'

C:/puppet/puppet/lib/puppet/application/agent.rb:360:in `onetime'

C:/puppet/puppet/lib/puppet/application/agent.rb:326:in `run_command'

C:/puppet/puppet/lib/puppet/application.rb:364:in `block (2 levels) in run'

C:/puppet/puppet/lib/puppet/application.rb:457:in `plugin_hook'

C:/puppet/puppet/lib/puppet/application.rb:364:in `block in run'

C:/puppet/puppet/lib/puppet/util.rb:511:in `exit_on_fail'

C:/puppet/puppet/lib/puppet/application.rb:364:in `run'

C:/puppet/puppet/lib/puppet/util/command_line.rb:132:in `run'

C:/puppet/puppet/lib/puppet/util/command_line.rb:86:in `execute'

C:/puppet/puppet/bin/puppet:4:in `<main>'

[0;36mDebug: Failed to load library 'syslog' for feature 'syslog' [0m

[0;36mDebug: Failed to load library 'selinux' for feature 'selinux' [0m

[0;36mDebug: Using settings: adding file resource 'confdir': 'File[C:/ProgramData/PuppetLabs/puppet/etc]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'vardir': 'File[C:/ProgramData/PuppetLabs/puppet/var]{:path=>"C:/ProgramData/PuppetLabs/puppet/var", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'logdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/log]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/log", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'statedir': 'File[C:/ProgramData/PuppetLabs/puppet/var/state]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state", :mode=>"1755", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'rundir': 'File[C:/ProgramData/PuppetLabs/puppet/var/run]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/run", :mode=>"755", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'libdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/lib]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/lib", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'certdir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'ssldir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl", :mode=>"771", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'publickeydir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'requestdir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'privatekeydir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'privatedir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/private", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostcert': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/server.ep.local.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/server.ep.local.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostprivkey': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/server.ep.local.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/server.ep.local.pem", :mode=>"600", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostpubkey': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/server.ep.local.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/server.ep.local.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'localcacert': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostcrl': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'statefile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/state.yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/state.yaml", :mode=>"660", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'clientyamldir': 'File[C:/ProgramData/PuppetLabs/puppet/var/client_yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/client_yaml", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'client_datadir': 'File[C:/ProgramData/PuppetLabs/puppet/var/client_data]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/client_data", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'classfile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/classes.txt]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/classes.txt", :mode=>"640", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'resourcefile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/resources.txt]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/resources.txt", :mode=>"640", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'clientbucketdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/clientbucket]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/clientbucket", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'lastrunfile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/last_run_summary.yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/last_run_summary.yaml", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'lastrunreport': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/last_run_report.yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/last_run_report.yaml", :mode=>"640", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'graphdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/graphs]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/graphs", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Puppet::Type::File::ProviderPosix: feature posix is missing [0m

[0;36mDebug: Failed to load library 'shadow' for feature 'libshadow' [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/log]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/run]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/lib]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/server.ep.local.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/server.ep.local.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/server.ep.local.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state/state.yaml]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var/state] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/client_yaml]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/client_data]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state/classes.txt]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var/state] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state/resources.txt]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var/state] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/clientbucket]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state/last_run_summary.yaml]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var/state] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state/last_run_report.yaml]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var/state] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state/graphs]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var/state] [0m

[0;36mDebug: Finishing transaction 42603684 [0m

[0;36mDebug: Using settings: adding file resource 'confdir': 'File[C:/ProgramData/PuppetLabs/puppet/etc]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'vardir': 'File[C:/ProgramData/PuppetLabs/puppet/var]{:path=>"C:/ProgramData/PuppetLabs/puppet/var", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'logdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/log]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/log", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'statedir': 'File[C:/ProgramData/PuppetLabs/puppet/var/state]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state", :mode=>"1755", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'rundir': 'File[C:/ProgramData/PuppetLabs/puppet/var/run]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/run", :mode=>"755", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'libdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/lib]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/lib", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'certdir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'ssldir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl", :mode=>"771", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'publickeydir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'requestdir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'privatekeydir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'privatedir': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/private", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostcert': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/server.ep.local.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/server.ep.local.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostprivkey': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/server.ep.local.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/server.ep.local.pem", :mode=>"600", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostpubkey': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/server.ep.local.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/server.ep.local.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'localcacert': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'hostcrl': 'File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem]{:path=>"C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/log]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/state]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/run]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/var/lib]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/var] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certificate_requests]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/server.ep.local.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys/server.ep.local.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/private_keys] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys/server.ep.local.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/public_keys] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs/ca.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/certs] [0m

[0;36mDebug: /File[C:/ProgramData/PuppetLabs/puppet/etc/ssl/crl.pem]: Autorequiring File[C:/ProgramData/PuppetLabs/puppet/etc/ssl] [0m

[0;36mDebug: Finishing transaction 43166592 [0m

[0;36mDebug: Using cached certificate for ca [0m

[0;36mDebug: Using cached certificate for server.ep.local [0m

[0;36mDebug: Using settings: adding file resource 'statefile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/state.yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/state.yaml", :mode=>"660", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'clientyamldir': 'File[C:/ProgramData/PuppetLabs/puppet/var/client_yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/client_yaml", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'client_datadir': 'File[C:/ProgramData/PuppetLabs/puppet/var/client_data]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/client_data", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'classfile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/classes.txt]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/classes.txt", :mode=>"640", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'resourcefile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/resources.txt]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/resources.txt", :mode=>"640", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'clientbucketdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/clientbucket]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/clientbucket", :mode=>"750", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'lastrunfile': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/last_run_summary.yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/last_run_summary.yaml", :mode=>"644", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'lastrunreport': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/last_run_report.yaml]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/last_run_report.yaml", :mode=>"640", :ensure=>:file, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Using settings: adding file resource 'graphdir': 'File[C:/ProgramData/PuppetLabs/puppet/var/state/graphs]{:path=>"C:/ProgramData/PuppetLabs/puppet/var/state/graphs", :ensure=>:directory, :loglevel=>:debug, :links=>:follow, :backup=>false}' [0m

[0;36mDebug: Finishing transaction 43093608 [0m

[0;36mDebug: Loaded state in 0.02 seconds [0m

[0;36mDebug: node supports formats: pson b64_zlib_yaml yaml raw [0m

[0;36mDebug: Using cached certificate for ca [0m

[0;36mDebug: Using cached certificate for  server.ep.local [0m

[0;36mDebug: Using cached certificate_revocation_list for ca [0m

[0;32mInfo: Retrieving plugin [0m

[0;36mDebug: file_metadata supports formats: pson b64_zlib_yaml yaml raw [0m

[0;36mDebug: Finishing transaction 23143620 [0m

[Josh Cooper]

Can you run these two queries and reply with a gist to the output?

wmic path win32_networkadapterconfiguration where 'IPConnectionMetric IS NOT NULL and IPEnabled = true' get /format:list

wmic path win32_networkadapter get /format:list

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[cko]

Query 1: https://gist.github.com/anonymous/15c1e09eca5b7c42e29e

Query 2: https://gist.github.com/anonymous/810f922a3a40bfbe863f

[Rob Reynolds]

Your network connection id (NetConnectionId) appears to be empty in this case. This is interesting and I'm not sure what would cause it to be empty.

The offending line of code is: https://github.com/puppetlabs/facter/blob/stable/lib/facter/util/ip.rb#L39

coming from: https://github.com/puppetlabs/facter/blob/stable/lib/facter/interfaces.rb#L35

and it is due to this coming back null:

https://github.com/puppetlabs/facter/blob/stable/lib/facter/util/ip/windows.rb#L46-L47

Rob Reynolds

Developer, Puppet Labs

Join us at PuppetConf 2014, September 23-24 in San Francisco

[Rob Reynolds]

Actually I take that back, there are some that do have a NetConnectionId, but you have some adapters that do not.

Looking at the pair up, I see

• Index=7 (Server_LAN)
• Index=12 (Replication)
• Index=14 (Backup-LAN)
• Index=16 (no NetConnectionID) (the network config has ipenabled, but the adapter does not)

It's this last one that is causing the failure. Could you tell us a little more about it? We may need to additional ensure the network adapter is also enabled, which in this case it appears the configuration is enabled, but the adapter is not (for reference, this is Microsoft Failover Cluster Virtual Adapter).

Likely this is a bug in our logic and we want to understand the situation a bit more to address it appropriately.

Thanks so much.

[Rob Reynolds]

I've added this in as http://projects.puppetlabs.com/issues/22619 and would like to get more information before we address a fix.

[cko]

First of all: the virtual machine only has 3 virtual network devices.

Therefore the "Control Panel\ Network and Internet\ Network Connections" menu only shows the first three network adapters. (index 7, 12 and 14).

When i run "ipconfig /all" i can see that the network adapters "Index=16" and "Index=14" have very similar mac addresses .

I guess this adapter has something to do with the replication between exchange databases / cas servers.

 

On Friday, September 13, 2013 3:23:56 PM UTC+2, cko wrote:

[Rich Siegel]

Exchange DAG is essentially a cluster and the adapter in question the dag ip.

My guess is the logic for adapters should be modded for when netconnectionid is not null.

In general don't try to mess with hidden adapters on dags unless you understand ramifications.

[Rob Reynolds]

I would say with all of this in mind we move forward with a fix where we look to see that the network adapter itself is also enabled. This is laid out in the ticket that I noted earlier.

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[Ethan Brown]

Christian - 

I'm doing the final verification of our fix, and was hoping that I could get the output from Facter run by itself?

--

Ethan Brown

et...@puppetlabs.com

Software Engineer

[cko]

Hi Ethan,

what's the exact command that i would have to use? 

[Rob Reynolds]

You should be able to run 

facter --trace --debug

[cko]

https://gist.github.com/anonymous/6814400

[Rob Reynolds]

Was this the entire log (minus anything you feel sensitive)?

[Christian Koep]

Yes, thats all i got from facter --trace --debug

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[Rob Reynolds]

This verifies for us that this is a gating issue. 

Would you feel comfortable helping us verify that we've fixed this issue for you?

https://github.com/ferventcoder/facter/blob/874a5a96ac5fa778c50f1e93424850022b1756cf/lib/facter/util/ip/windows.rb#L46-L47

[Christian Koep]

Hi Rob,

i just applied the changes to the windows.rb file.

The catalog run finished as usual. Thank you ;-)

[Ethan Brown]

Christian - 

Thanks a bunch for taking the time out to verify this.  While we believed our fix was correct, I was trying to replicate your network configuration internally to be absolutely certain.  I was having difficulty getting the virtual machines configured properly with respect to the 'Microsoft Failover Cluster Virtual Adapter', so it's fantastic to hear that you were able to verify this directly in your environment.

[Jason Harmon]

I have the same type of setup with MSCS running in a virtual environment.

The change to the windows.rb file fixed my facter problem as well.

puppet agent --test now completes on the machines now.

[Arvind P R]

Hello,

I am a new user.

My pupet is running on CentOS and I am facing the same issue on my windows 2012 box.

Can you please tell me where I should be running this?

on the puppetmaster server or agent?

I didnt make the changes to the windows.rb file but I still face the same issue.

[root@puppet-server-new ~]# find / -name windows.rb

/opt/puppet/libexec/mcollective/mcollective/util/puppet_agent_mgr/v3/windows.rb

/opt/puppet/libexec/mcollective/mcollective/util/puppet_agent_mgr/v2/windows.rb

/opt/puppet/lib/ruby/site_ruby/1.9.1/puppet/util/windows.rb

/opt/puppet/lib/ruby/site_ruby/1.9.1/puppet/provider/file/windows.rb

/opt/puppet/lib/ruby/site_ruby/1.9.1/puppet/provider/service/windows.rb

/opt/puppet/lib/ruby/site_ruby/1.9.1/puppet/provider/exec/windows.rb

/opt/puppet/lib/ruby/site_ruby/1.9.1/puppet/provider/package/windows.rb

/opt/puppet/lib/ruby/site_ruby/1.9.1/facter/util/ip/windows.rb

/opt/puppet/share/puppet/modules/reboot/lib/puppet/provider/reboot/windows.rb

/opt/puppet/share/puppet/modules/pe_common/lib/facter/windows.rb

/opt/puppet/share/puppet/modules/pe_mcollective/files/plugins/util/puppet_agent_mgr/v3/windows.rb

/opt/puppet/share/puppet/modules/pe_mcollective/files/plugins/util/puppet_agent_mgr/v2/windows.rb

/opt/puppet/share/vendor/ruby/1.9.1/gems/sass-3.2.9/vendor/listen/lib/listen/adapters/windows.rb

/root/facter-1.7.3/lib/facter/util/ip/windows.rb

/var/opt/lib/pe-puppet/lib/puppet/provider/reboot/windows.rb

/var/opt/lib/pe-puppet/lib/facter/windows.rb

/usr/lib/ruby/site_ruby/1.8/facter/util/ip/windows.rb

I see a bunch of windows.rb files.

I made the changes to the below one on puppetmaster box.

[root@puppet-server-new ~]# vi /usr/lib/ruby/site_ruby/1.8/facter/util/ip/windows.rb

Still the same issue on Windows 2012 Hyper-V box running MSCS

C:\Users\administrator.A1000>puppet agent -t

Info: Retrieving plugin

Error: Could not retrieve local facts: undefined method `gsub' for nil:NilClass

Error: Failed to apply catalog: Could not retrieve local facts: undefined method

 `gsub' for nil:NilClass

[Rob Reynolds]

Can you run facter --trace --debug as well and report what you are seeing?

 

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[Arvind P R]

Thanks for your prompt answer.

I ran this on the windows (Hyper-V) node which  is running MSCS cluster.

Microsoft Windows [Version 6.3.9600]

(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\administrator.A1000>facter --trace --debug

←[0;32mNot an EC2 host←[0m

C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/facter/util/ip.r

b:39:in `alphafy': undefined method `gsub' for nil:NilClass (NoMethodError)

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/interfaces.rb:35:in `block (2 levels) in <top (required)>'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/interfaces.rb:34:in `each'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/interfaces.rb:34:in `block in <top (required)>'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/interfaces.rb:29:in `each'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/interfaces.rb:29:in `<top (required)>'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:95:in `load'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:95:in `load_file'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:46:in `block (2 levels) in load_all'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:41:in `each'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:41:in `block in load_all'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:38:in `each'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/loader.rb:38:in `load_all'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/util/collection.rb:114:in `load_all'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter.rb:118:in `block (2 levels) in singletonclass'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/lib/fac

ter/application.rb:45:in `run'

        from C:/Program Files (x86)/Puppet Labs/Puppet Enterprise/facter/bin/fac

ter:16:in `<main>'

Thanks,
Arvind

[Rob Reynolds]

This change would need to get applied to the node (the agent box). Apologies I missed where you said you made the change to the puppet master and not the node.

Most likely that will be at C:\Program Files (x86)\Puppet Labs\Puppet\facter\lib\facter\util\ip\windows.rb (your path may be slightly different).

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[Arvind P R]

That worked. Thank you :)