www.dharmoni.com unable to resolve

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cye...@gmail.com

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Nov 30, 2018, 2:29:36 AM11/30/18
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C:\Users\User>nslookup www.dharmoni.com. 8.8.8.8
Address:  8.8.8.8

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to google-public-dns-a.google.com timed-out

C:\Users\User>nslookup www.dharmoni.com. 1.1.1.1
Server:  one.one.one.one
Address:  1.1.1.1

Non-authoritative answer:
Name:    dharmoni.com
Address:  210.48.153.240
Aliases:  www.dharmoni.com

C:\Users\User>nslookup www.dharmoni.com. 208.67.220.220
Address:  208.67.220.220

Non-authoritative answer:
Name:    dharmoni.com
Address:  210.48.153.240
Aliases:  www.dharmoni.com

C:\Users\User>nslookup www.dharmoni.com. 208.67.220.222
Address:  208.67.220.222

Non-authoritative answer:
Name:    dharmoni.com
Address:  210.48.153.240
Aliases:  www.dharmoni.com


Alex Dupuy

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Dec 3, 2018, 9:35:43 AM12/3/18
to public-dns-discuss
Your name servers are taking too long to respond to Google's resolvers, which will return a SERVFAIL if they are not able to fully resolve (including looking up addresses for the name servers themselves) a domain name within 5 seconds.

When I look up www.dharmoni.com through the dns.google.com web page, I am seeing comments like this, especially from SE Asia, but also in N America:

    "Comment": "Response from ns11.dnsecure.biz.(210.48.153.241); 3774ms resolution time exceeds 2 seconds; some clients may time out.",
    "Comment": "Response from ns12.dnsecure.biz.(210.48.153.240); 3786ms resolution time exceeds 2 seconds; some clients may time out.",

I would strongly recommend that you set up additional secondary nameservers for your domain (dns.he.net offers very good coverage, and is free) - you would need to allow the he.net nameserver IP (216.218.130.2) permission to AXFR zone transfer your domains (See https://forums.he.net/index.php?topic=1006.0 and elsewhere at dns.he.net for instructions about that side) and arrange for your primary name server to send NOTIFY when you make changes.

Then you would need to add the additional he.net nameservers to your domain registration in addition to ns*.compraensanjuan.com.

This expanded nameserver configuration will improve the reliability (by adding name servers on a second network AS number) and reduce resolution delays for your domain not only through Google Public DNS, but worldwide through any resolver.

Alex Dupuy

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Dec 3, 2018, 10:37:21 AM12/3/18
to public-dns-discuss
I wrote (copy-pasting from a previous response to a similar problem):
Then you would need to add the additional he.net nameservers to your domain registration in addition to ns*.compraensanjuan.com.

I should have written:

Then you would need to add the additional he.net nameservers to your domain registration in addition to ns11.dnsecure.biz and ns12.dnsecure.biz.

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