problems with version 12.7 pro

[and....@gmail.com]

after having prepared a correct template and saved in the templates folder, when I intend to work in batch, the result obtained is different. moreover, sometimes the merger is completely wrong. I've found another problems, and i'm absolutely not happy and i'm disappointed about this version. Money spent in vain.

[PTGui Support]

Hi,

I'd be happy to help you if you could make your images and template
available for download.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

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[and....@gmail.com]

The examples I have attached refer to batch steaching. If I combine the 12 shots not in batch (let's say manually) using the same template, everything is fine. I would like to say that I have been using PTGUI almost every day since 2015. The old version worked great. There is something wrong with the new one.

[John Houghton]

On Tuesday, September 14, 2021 at 6:48:29 PM UTC+1 and....@gmail.com wrote:

The examples I have attached refer to batch steaching. If I combine the 12 shots not in batch (let's say manually) using the same template, everything is fine. I would like to say that I have been using PTGUI almost every day since 2015. The old version worked great. There is something wrong with the new one.

. . . .  or maybe there's something wrong with the template.  If you make the set of images and template project available for download somewhere, the odd behaviour can hopefully be reproduced and investigated.  You can use the free service at sendspace.com or Dropbox or similar.

John

[and....@gmail.com]

kindly provide me with an email address to send the photos to. Thanks

Andrea Altea

[PTGui Support]

Hi Andrea,

I can take a look if you could make the files available for download by
me (sup...@ptgui.com). Please include your images and the template.

You can use dropbox, wetransfer, google drive or a similar service.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

> <http://sendspace.com> or Dropbox or similar.
>
> John
>

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