major accessibility issues with the Avid download page for Pro Tools 2019 with screen readers
21 views
Skip to first unread message
Nick Gawronski
Jan 13, 2020, 7:06:25 PM1/13/20
to ptac...@googlegroups.com
Hi, If Avid people are on here please read this message! I myself am
using voiceover on the mac and have just upgraded to Pro Tools 2019 and
from what a sited person told me from looking at my account on their
computer everything is ok for me to download Pro Tools 2019.12 but here is
where the issues come up. Under my products and subscriptions I after
using heading navigation do see my subscription is updated but all of the
show products links are just seen by voiceover as a questionmark for a
totally blind user. No matter what I try I am unable to find the
downloads for Pro Tools or any of the air effects bundles. If Avid does
care about Pro Tools accessibility on the mac should this not include the
web site for downloading my software as well? Some web pages on
accessibility information are http://w3.org/WAI and http://www.webaim.org
and I have written the webmaster address at avid.com and did not get any
message back so can someone please tell me how I am to access and download
the software and bundles with voiceover? I even tried using windows 10
pro 64 bits to try to download the files to no luck. I am not trying to
be rude but think something needs to be done to the site for accessibility
as currently it is a mess. Nick Gawronski
using voiceover on the mac and have just upgraded to Pro Tools 2019 and
from what a sited person told me from looking at my account on their
computer everything is ok for me to download Pro Tools 2019.12 but here is
where the issues come up. Under my products and subscriptions I after
using heading navigation do see my subscription is updated but all of the
show products links are just seen by voiceover as a questionmark for a
totally blind user. No matter what I try I am unable to find the
downloads for Pro Tools or any of the air effects bundles. If Avid does
care about Pro Tools accessibility on the mac should this not include the
web site for downloading my software as well? Some web pages on
accessibility information are http://w3.org/WAI and http://www.webaim.org
and I have written the webmaster address at avid.com and did not get any
message back so can someone please tell me how I am to access and download
the software and bundles with voiceover? I even tried using windows 10
pro 64 bits to try to download the files to no luck. I am not trying to
be rude but think something needs to be done to the site for accessibility
as currently it is a mess. Nick Gawronski
Slau Halatyn
Jan 13, 2020, 7:31:47 PM1/13/20
to PTAccess List
Actually, Nick, the web site works fine. As long as you're logged in, navigate to where you see the "Show" link and interact.. At that point, the link becomes clickable. You should have no issues whatsoever.
Slau
On Jan 13, 2020, at 7:06 PM, Nick Gawronski <ni...@nickgawronski.com> wrote:
Hi, If Avid people are on here please read this message! I myself am using voiceover on the mac and have just upgraded to Pro Tools 2019 and from what a sited person told me from looking at my account on their computer everything is ok for me to download Pro Tools 2019.12 but here is where the issues come up. Under my products and subscriptions I after using heading navigation do see my subscription is updated but all of the show products links are just seen by voiceover as a questionmark for a totally blind user. No matter what I try I am unable to find the downloads for Pro Tools or any of the air effects bundles. If Avid does care about Pro Tools accessibility on the mac should this not include the web site for downloading my software as well? Some web pages on accessibility information are http://w3.org/WAI and http://www.webaim.org and I have written the webmaster address at avid.com and did not get any message back so can someone please tell me how I am to access and download the software and bundles with voiceover? I even tried using windows 10 pro 64 bits to try to download the files to no luck. I am not trying to be rude but think something needs to be done to the site for accessibility as currently it is a mess. Nick Gawronski
--
You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+u...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/alpine.DEB.2.21.2001131758560.26993%40chihuahual2.linux.nickgawronski.net.
John Covici
Jan 13, 2020, 7:35:27 PM1/13/20
to ptac...@googlegroups.com
I am not getting that result on my mac. You do have to click on the
cover image, and you have to interact with the headers to be able to
click on the show links, but this is the way its always been, quirky,
but it seems to work.
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?
John Covici wb2una
cov...@ccs.covici.com
cover image, and you have to interact with the headers to be able to
click on the show links, but this is the way its always been, quirky,
but it seems to work.
> --
> You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+u...@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/alpine.DEB.2.21.2001131758560.26993%40chihuahual2.linux.nickgawronski.net.
>
--
> You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+u...@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/alpine.DEB.2.21.2001131758560.26993%40chihuahual2.linux.nickgawronski.net.
>
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?
John Covici wb2una
cov...@ccs.covici.com
Nick Gawronski
Jan 13, 2020, 8:08:02 PM1/13/20
to ptac...@googlegroups.com
Hi, What do you do if you just see Pro Tools down pointing black pointer
and no headings on that product to interact with? In different portions
of the page I
see questionmarks listed as links and no matter what I do I don't see
any downloads come up after interacting with those links and clicking
them? Even my older Pro Tools downloads are not showing up as mac
downloads but I do see them as past choices and the Pro Tools text is
nothing I can interact with to click on. Nick Gawronski
On Mon, 13 Jan
2020, John Covici wrote:
> Date: Mon, 13 Jan 2020 19:34:41 -0500
> From: John Covici <cov...@ccs.covici.com>
> Reply-To: ptac...@googlegroups.com
> To: ptac...@googlegroups.com
> Subject: Re: major accessibility issues with the Avid download page for Pro
> Tools 2019 with screen readers
and no headings on that product to interact with? In different portions
of the page I
see questionmarks listed as links and no matter what I do I don't see
any downloads come up after interacting with those links and clicking
them? Even my older Pro Tools downloads are not showing up as mac
downloads but I do see them as past choices and the Pro Tools text is
nothing I can interact with to click on. Nick Gawronski
On Mon, 13 Jan
2020, John Covici wrote:
> Date: Mon, 13 Jan 2020 19:34:41 -0500
> From: John Covici <cov...@ccs.covici.com>
> Reply-To: ptac...@googlegroups.com
> To: ptac...@googlegroups.com
> Subject: Re: major accessibility issues with the Avid download page for Pro
> Tools 2019 with screen readers
Nick Gawronski
Jan 13, 2020, 10:09:29 PM1/13/20
to ptac...@googlegroups.com
Hi, I finally got it to work there were portions of the site I had to
move threw and expand to find the proper download and I like it how Pro
Tools has a way to login to your ilok account and once that was done the
ilok license manager came up. One issue I did find is on the click here
to activate license button if you don't activate it with in a few
seconds it moves you back to the license description. Is that a known
accessibility bug as tabbing or using quicknav did not fix the automatic
moving? Now that the license is on my USB ilok with the yearly Pro
Tools subscriptions there are timed evaluation licenses for Avid Falcon
AAX timed license and a Pro Tools rental license is in the licenses that
can be activated do I need any of these if Pro Tools 2019.12 runs fine
and what are they for? Nick Gawronski
On Mon, 13 Jan 2020, Nick Gawronski
wrote:
> Date: Mon, 13 Jan 2020 19:07:32 -0600 (CST)
> From: Nick Gawronski <ni...@nickgawronski.com>
move threw and expand to find the proper download and I like it how Pro
Tools has a way to login to your ilok account and once that was done the
ilok license manager came up. One issue I did find is on the click here
to activate license button if you don't activate it with in a few
seconds it moves you back to the license description. Is that a known
accessibility bug as tabbing or using quicknav did not fix the automatic
moving? Now that the license is on my USB ilok with the yearly Pro
Tools subscriptions there are timed evaluation licenses for Avid Falcon
AAX timed license and a Pro Tools rental license is in the licenses that
can be activated do I need any of these if Pro Tools 2019.12 runs fine
and what are they for? Nick Gawronski
On Mon, 13 Jan 2020, Nick Gawronski
wrote:
> Date: Mon, 13 Jan 2020 19:07:32 -0600 (CST)
> From: Nick Gawronski <ni...@nickgawronski.com>
Slau Halatyn
Jan 13, 2020, 11:25:24 PM1/13/20
to PTAccess List
Hi Nick,
There's no reason to attempt to access iLok licenses from the Avid web site. The iLok License Manager is fully accessible and you can use it to redeem, activate, deactivate licenses, etc. There's an mp3 in the Drop Box with a full demonstration on how to use it. Hope that helps,
Slau
To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/alpine.DEB.2.21.2001132102110.27746%40chihuahual2.linux.nickgawronski.net.
CHUCK REICHEL
Jan 14, 2020, 9:31:06 AM1/14/20
to ptac...@googlegroups.com
Hi Nick & all!
I've been bringing this up during Avid Conference calls for a long time now! :(
Heres a link to get to Avid every chance you get and remind them to fix the Avid site for mac users!
https://developer.apple.com/library/archive/documentation/Accessibility/Conceptual/AccessibilityMacOSX/
Now take some action guys! :)
Talk soon
Chuck
"God does not play dice with the universe"
"Albert Einstein’
> To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/alpine.DEB.2.21.2001132102110.27746%40chihuahual2.linux.nickgawronski.net.
I've been bringing this up during Avid Conference calls for a long time now! :(
Heres a link to get to Avid every chance you get and remind them to fix the Avid site for mac users!
https://developer.apple.com/library/archive/documentation/Accessibility/Conceptual/AccessibilityMacOSX/
Now take some action guys! :)
Talk soon
Chuck
"God does not play dice with the universe"
"Albert Einstein’
Christopher Gilland
Jan 14, 2020, 10:31:11 AM1/14/20
to ptac...@googlegroups.com
Chuck,
NO offense, but what action needs to be taken? As Slau said, the website
works just fine. I'm just a little confused what the problem is here?
What did I miss?
Chris.
NO offense, but what action needs to be taken? As Slau said, the website
works just fine. I'm just a little confused what the problem is here?
What did I miss?
Chris.
CHUCK REICHEL
Jan 14, 2020, 11:26:25 AM1/14/20
to ptac...@googlegroups.com
Hi Chris,
did you visit the link I posted?
That says it all.
Every interaction you have with Avid tech support get them that Apple link so they can standardize the Avid site.
Chuck
> To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/537bc38a-f0ed-91c5-6001-0400e02eb389%40gmail.com.
did you visit the link I posted?
That says it all.
Every interaction you have with Avid tech support get them that Apple link so they can standardize the Avid site.
Chuck
Christopher Gilland
Jan 14, 2020, 11:29:05 AM1/14/20
to ptac...@googlegroups.com
Actually, Chuck, I'm totally familiar with that exact page, being that I
am an Apple developer. When I saw the URL in your msg, I knew exactly
what you were referring to.
Chris.
am an Apple developer. When I saw the URL in your msg, I knew exactly
what you were referring to.
Chris.
Nick Gawronski
Jan 14, 2020, 4:10:50 PM1/14/20
to ptac...@googlegroups.com
Hi, Like I said I was able to do the downloads but like Chuck said
things could be improved. Really the web site should be fully
accessible for all browsers regardless of the platform. I was wondering
if there is a way for Pro Tools to check for updates and download them
or at least let us know when an update is out? For those of us using
the educational license that web site where you go to enter in your
school's e-mail address could be more usable as well as having a support
desk for help with it as I had to have a sited person help me with it.
The new Pro Tools 2019.12 works great on 10.13.6 and so far I have had
no major issues with it. Nick Gawronski
On Tue, 14 Jan 2020, Christopher
Gilland wrote:
> Date: Tue, 14 Jan 2020 11:29:03 -0500
> From: Christopher Gilland <clgil...@gmail.com>
things could be improved. Really the web site should be fully
accessible for all browsers regardless of the platform. I was wondering
if there is a way for Pro Tools to check for updates and download them
or at least let us know when an update is out? For those of us using
the educational license that web site where you go to enter in your
school's e-mail address could be more usable as well as having a support
desk for help with it as I had to have a sited person help me with it.
The new Pro Tools 2019.12 works great on 10.13.6 and so far I have had
no major issues with it. Nick Gawronski
On Tue, 14 Jan 2020, Christopher
Gilland wrote:
> Date: Tue, 14 Jan 2020 11:29:03 -0500
> From: Christopher Gilland <clgil...@gmail.com>
Reply all
Reply to author
Forward
0 new messages