SNMP Exporter Issue.

[s.saurab...@gmail.com]

Hello everyone,

I am facing strange issue with SNMP Exporter.

Approx 100 devices are added in prometheus.yml to get SNMP data via SNMP Exporter however there is one node is showing down all the times in prometheus Targets

When I ran URL(
http://XX:9116/snmp?target=XX&&module=dell) to debug further ,found the response as stated below.

An error has occurred while serving metrics:

error collecting metric Desc{fqName: "snmp_error", help: "Error calling NewConstMetric", constLabels: {}, variableLabels: []}: error for metric drsProductURL with labels [https://{ h������� :443] from indexOids [0]: label value "https://{\x1fh\xe9\xff\xa6\x90\xa1\xa3\xa6\x10\x01\x02:443" is not valid UTF-8

Pls advice how to fix this issue.

Thanks,

Saurabh

[Ben Kochie]

It looks like that device is generating corrupt data. According to Dell's MIB for that OID, it should be NVT ASCII. It's clearly not.

I would suggest contacting Dell support.

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[s.saurab...@gmail.com]

Thanks for the response.

Let me check with Dell on the same.

Thanks,

Saurabh