Alert manager email not getting triggered

Bharathwaj Shankar

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Nov 25, 2020, 3:11:10 AM11/25/20

to Prometheus Users

The alert is getting triggered to alert manager but I am not receiving email.

The configuration I use is as below,

global:
   smtp_require_tls: false

route:
group_by: ['instance', 'severity']
group_wait: 30s
group_interval: 60s
repeat_interval: 60s
receiver: team-1

receivers:
- name: team-1
email_configs:
- to: saialumni...@gmail.com
    from: saialumni...@gmail.com
    smarthost: smtp.gmail.com:587
    auth_username: saialumni...@gmail.com
    auth_identity: saialumni...@gmail.com
    auth_password: eeeeeee
    send_resolved: true

Mohd Zakir

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Nov 25, 2020, 3:18:10 AM11/25/20

to Bharathwaj Shankar, Prometheus Users

Hello Bharathwaj,

Can you please try with changing the from email address.

Thank you,

Regards,

Mohd Zakir.

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Bharathwaj Shankar

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Nov 25, 2020, 3:28:33 AM11/25/20

to Prometheus Users

I have tried with that as well. it is not working

Bharathwaj Shankar

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Nov 25, 2020, 3:34:31 AM11/25/20

to Prometheus Users

Please help me with the working sample of alertmanager.yml file to edit my email and config to check

Bharathwaj Shankar

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Nov 25, 2020, 3:45:31 AM11/25/20

to Prometheus Users

have tried like this and it is showing status as firing only.

route:
repeat_interval: 1d
group_interval: 1d
group_by: [Alertname]
# Send all notifications to me.
receiver: email-me
receivers:
- name: email-me
email_configs:
- to: sssbgmscho...@gmail.com

    from: saialumni...@gmail.com
    smarthost: smtp.gmail.com:587
    auth_username: "saialumni...@gmail.com"
    auth_identity: "saialumni...@gmail.com"

auth_password: "password"