Unable to run prometheus agent as a window service

[shashi tiwary]

I am using below command to create a service on windows server 2019 . Service is being created but after start unable to run the service.

sc.exe create Prometheus binPath= "`"C:\Prometheus\prometheus-3.4.0.windows-amd64\prometheus.exe`" --config.file=C:\Prometheus\prometheus-3.4.0.windows-amd64\prometheus.yml --log.level=debug --enable-feature=agent" start= auto

Start-Service -Name Prometheus

In the event log i am getting below error.

TimeGenerated           EntryType Message
-------------           --------- -------
6/18/2025 4:21:15 AM        Error The Prometheus service failed to start due to the following error: ...
6/18/2025 4:21:15 AM        Error A timeout was reached (30000 milliseconds) while waiting for the Prometheus service to connect.

Also i am not getting any log in the prometheus query log.

When i am running the same executable as a stand alone process or windows wrapper(as a service) i am able run that.

Any idea what could be the issue here.

[Brian Candler]

You're not the only one:

https://groups.google.com/g/prometheus-users/c/NjtTA7vsVJ8

The suggestion there is to use NSSM.