High Priority Position: UX/UI Designer with Figma, Sketch, InVision, Adobe CC, UI frameworks, Salesforce Lightning UI Design, Portfolio Exp. at MI || Hybrid from Day One
Babu S
Hope you are doing great today...
This is BABU, BDM FROM PANTAR SOLUTIONS INC, we are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME:
- Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface.
- Partner with customer care agents to fully understand their needs.
- Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience.
- Use Salesforce Lightning design system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently.
- Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices.
- When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience.
- Work with technology team to determine feasibility and implementation timelines.
- Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners- Must be highly innovative and inspire commitment to a higher standard.
- Solutions-oriented with the ability to multi-task and adapt quickly to changing requirements and conditions.
- Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.
PLEASE NOTE:
If for any reason this does not interest you or you felt uncomfortable by any part of this email, I sincerely apologize. Please consider this E-mail as a request for referrals and feel free in forward this email to anyone whom you might find a fit.