High Priority Position: Telephony QA with Genesys Cloud IVR / Cyara Velocity Automation Framework Exp. at NC or MI or TX (REMOTE for the right candidate)
Babu S
Dear Professional,
Hope you are doing great today...
This is BABU, BDM FROM PANTAR SOLUTIONS INC, we are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME:
Telephony QA with Genesys Cloud IVR / Cyara Velocity Automation Framework Exp.
Work Location: Charlotte, NC or Detroit, MI or Lewisville, TX ( May consider remote candidates if candidate is really good)
Top 3 skills:
1. Experience with IVRs (Avaya, Genesys or similar)
2. Experience with IVR testing tools (Cyara or similar)
3. Experience working on Agile Scrum team
Qualifications
· 8+ years of experience in test automation engineering with API based testing.
· Preferred BS/MS in Computer Science, Engineering, or related subject.
· Required Experience:
oProficiency writing code in Python
oWorking knowledge of test management software (JIRA, qTest)
oTest automation tools and frameworks such as:
§ Cyara Velocity
oAutomating API testing and extensive knowledge of creating and leveraging mocks, stubs, and virtual services to fulfill test automation requirements. Experience with market tools:
§ Postman
oExperience with Test Management Tools:
§ qTest
· Preferred Experience with:
oFamiliarity with Agile Frameworks and regression testing
oWorking experience in API testing and SQL
oExperience in Quality Assurance Life Cycle (QALC) and Test Management aspects such as developing test Strategies, defect reports, defect tracking, traceability matrices using Jira
oContinuous integration / continuous delivery (CI/CD) supporting technologies:
§ GIT, Git Lab, Docker
oDomain knowledge on IVR (Contact Center) testing applications:
§ Genesys Cloud – Interactive Voice Response (IVR) system
oFinancial services technology/ consumer banking testing experience
oAWS and Rest Services.
oCyara Load Testing tool:
§ Cyara Cruncher
oExperience in Cyara Automation
oAutomating tests for the full solution stack (unit, business logic, contract, usability, functional, performance).
· Extensive knowledge of:
oWhite Box Testing practices.
oSoftware Engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous integration, and continuous deployment concepts (CI & CD), and test suite development and maintenance.
· Working knowledge of:
oAutomated Test Driven Development (ATDD) or Test Driven Development (TDD).
· Must be able to provide hands-on training for existing testers in writing and using automation scripts and ensuring best practices are followed.
· Should have good experience with both manual and automated testing, preferably in the IVR space
· Possesses a deep understanding of shift-left test practices and techniques along with the frameworks, and tools that support it.
· Strong written and verbal communication skills.
· Enthusiastic and energetic with an inherent curiosity to break code.
PLEASE NOTE:
If for any reason this does not interest you or you felt uncomfortable by any part of this email, I sincerely apologize. Please consider this E-mail as a request for referrals and feel free in forward this email to anyone whom you might find a fit.
Babu
Pantar Solutions Inc
11605 N Community House Rd, Suite 102,
Charlotte NC 28277
Contact: 1 (704) 368-8464
E-Mail: bab...@pantarsolutions.com