PEGA Consultant @ Berkeley Heights - NJ USA
azhar uddin
hope you are doing well,
we have an immediate openings for the below position, kindly let me know your interest with your updated resume and expected rate ASAP.
Note : Need Genuine Candidates ONLY who can share Passport Number and Client ID ( Badge ) For below 10 years Profile
Role : PEGA Consultant
Location : Berkeley Heights - NJ USA
Visa : NO H1 Transfers
Job Roles / Responsibilities:
Responsibility Service Management Accountable for Delivery of Services as per the defined contract for the multiple projects being managed and adherence of SLAs as per contract Accountable for Service performance through definition and management of Metrics and KPIs Work with the Service Transformation Head to establish SMO Service Management Office with appropriate roles skills and relevant processes required for Delivery Responsible for integrating SMO Service Management Office roles within service delivery Ensure Service Continuity to all services being delivered and keep the BCP plan uptodateService Tracking Conduct PMR Project Management Review meetings Ensure incidents and service requests are handled as per targets and timelines in accordance with the SOP communicated by the Supervisor Represent the delivery team to provide updates during Governance meetings like Status Review Monthly performance Business Review meetings.
The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'
Thanks & Regards
Mohd Azhar uddin
4229 Lafayette Center Dr., Suite #1625, Chantilly, VA 20151
Tel: 703-831-8282 Ext. 2526, Fax : 703-439-2550,