Role : Business Systems Analyst (Single Customer Incident)
Location : Denver, CO (need onsite from day one)
Visa : NO H1 Transfers
Job Roles / Responsibilities:
MUST HAVE : Telecom Domain EXP MUST
- Candidate must have experience in Production Incident Management in Provisioning & Activation areas of telecom domain.
- This role is to manage Incidents coming from end customers analyze it find options to fix the issues, or assign it to right team to get it fixed.
- Candidate must understand Tools and functional flow of Provisioning & Activation vertical in Telecom domain.
- Experience like end-to-end testing or development from Provisioning & Activation domain knowledge is must.
- Must understand Singe Customer Issues and ticket triaging is primary duty of this
Thanks & Regards
Mohd Azhar uddin
Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232