ServiceNow Techno Functional Project Manager @ Phoenix, AZ
azhar uddin
hope you are doing well,
we have an immediate openings for the below position, kindly let me know your interest with your updated resume and expected rate ASAP.
Note : Need Genuine Candidates ONLY who can share Passport Number and Client ID ( Badge ) For below 10 years Profile
Role : ServiceNow Techno Functional Project Manager
Location : Phoenix, AZ
Visa : NO H1 Transfers
Job Roles / Responsibilities:
Experience :
12+ years (M+ Level);– 4-5 years of ServiceNow relevant experience
Job Description :
· Develop scalable solutions and reviewed business processes.
· Provide technical advisory services for multiple options and risks.
· Participate in process designing sessions and documented process flows.
· Evaluate and document business processes and functional requirements.
· Implement information flow analysis for various business streams.
· Analyze and studies request processes and future automated processes.
· Designed and formulated application requirements and test conditions.
· Executed sprint planning and business estimation services with developers.
· Provided technical advisory services for multiple options and risks.
· Participated in process designing sessions and documented process flows.
· Executed sprint planning and business estimation services with developers.
· Collaborates with project management on reporting project status, issues, risks and benefits.
· Meets with project leaders and IT Leaders to ensure progress towards architectural alignment with project goals and requirements.
· Develops, motivates, and directs staff to create a team environment.
· Coaches and mentors team members.
· Recommends training programs targeting specific areas of improvement.
· Aligns architectural strategy with business requirements.
· Assists in the analysis, design, and development of a roadmap and implementation plan based upon a current vs. future state in a cohesive architecture viewpoint.
· Monitor team members' participation to ensure the training they are providing is being put into use, and also to see if any additional training is needed
· Manage the flow of day-to-day operations and providing periodic report to management
· Experience implementing systems using the Agile/Scrum methodology.
· Experience leading technology training sessions, preferably with ITSM/ITIL
· Service-now.com Developer Certification desired
Technical Expertise:
Strong capability to perform:
· Business analysis, Gap analysis on ITSM Tools (ServiceNow is a must)
· Strong knowledge on ITIL process methodologies
· Well-versed in SDLC methodologies: Agile, Waterfall
· Strong knowledge of web technologies: HTML, XML, JavaScript, Glide Objects
· Amazing ability to perform: Requirements gathering, Process mapping via ITIL, Business process reengineering
· Strong Understanding of ITSM Processes
· Expertise in developing: Solutions & Proposals
· Strong communication skills & able manage communication with customer & offshore teams
The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'
Thanks & Regards
Mohd Azhar uddin
4229 Lafayette Center Dr., Suite #1625, Chantilly, VA 20151
Tel: 703-831-8282 Ext. 2526, Fax : 703-439-2550,