Role : .Net Developer with Azure
Location : Palm, Harbor, FL - Remote
Rate : $45-47/HR on c2c
Visa : NO H1 Transfers
Job Roles / Responsibilities:
Must Have Skills
Good To Have Skills
• Co-ordinate with Offshore team
• Capability for resolving complex incidents,
• Smart Communication skills to interface with Customers and internal stakeholders
• Resolving incidents and addressing adhoc requests to support high complex issues
• Communication with Business users related to resolving queries, obtain clarifications and providing updates
• Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.
• Responsibility and ownership on the project tasks assigned
• Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure
• Manage queue effectively and allocate tasks to the team based on an allocation plan.
• Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.)
• Conduct peer reviews and ensure quality of deliverables.
Thanks & Regards
Mohd Azhar uddin
Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232